Angela from Calgary

I spoke with James this morning, he was inside my house checking a venting problem that I have. Here are my thoughts on the event that took place. It is strange to me to see a company that operates this way. A company that is still truly committed to providing customer service at this level, could it be true? Now-a-days we find that with the disposable nature of goods, there is also a disposable customer service approach. There is a major a lack of attention and a lack of caring when it comes to the customer and the only service you get is the one you pay for. The service that has been provided to me by 4 weather has been anything but that, in fact I would call it "top notch service." I can honestly say that I have NOT seen or heard of too many companies that still do business in this way. The reason I asked them to come out and look at my house is I was having a attic venting problem. Their business is to sell me a product or a service, he did not do either. Instead what they did do was come out to my home on time and provide a very friendly, and professional inspection. What James did do was take 90 minutes of his time, which was part of their FREE service by the way, and educated me and informed me about my problems. He took the time to hear my concerns, and to address them head on. He told me all of the possible causes of each problem and explained them to me. He gave multiple options on how they could be solved including showing me how to resolve them on my own if I chose to do so. Based purely on this inspection service, the NO pressure attitude and the NO BS, common sense approach, I would feel VERY comfortable in recommending 4 weather to my family and friends. I am certain that they will provide the same (or better) service when it comes to doing the work. In fact the next time I need some of their services, I WILL DEFINITELY hire them. Many kind regards, Darshan Khunkhun Whitehorn, Calgary, Alberta