Reviews

10/10

Yuriy was referred to me by a close friend since he replaced his roof. Yuriy came to our house for the quote and he gave his honest opinion and the work needs to be done. I had a cedar roof and he and his friendly crew replaced my roof in Oakville. During the replacement, Yuriy invited me to the roof and I see what they have done during the process. They did a very professional job with the best price one can imagine. All people say you never trust roofers. But I would say in my strong opinion that Yuriy is the best you can trust for the roof work. His price is reasonable and you can trust his job. He also changed some of the eavestroughs. I recommend Yuriy and his crew for any roof job, no matter small or big. My roof was more than 3,000 sq ft. They crew was punctual, friendly, and fun to have them in my property. We had lunch together and had lots of fun too. Thank you Yuriy for the great job you did for me. Mehrab

Approximate cost of services:
$10,000.00
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0/10

I installed a brand new carrier Furnace and Air Conditioner (top of the line based on the Sale Rep claim). We had old furnace and in fact we did not have problem with it expect high bills. Anyways, one day after installing the new equipment, our basement got flooded since Reliance did not properly install the drainage. I called and they came and fix it although they were hesitant. I told them the way I wanted it to be drained with NEW piping, not old existing piping. Then I was promised to get a rebate of $650, but they processed $250 for me. I have been struggling with them now for 3 months, and no hope, they do not fix it for me, which is my right. Now it is 3 straight days we do not have heat, I called on Friday early morning, and they were supposed to come on Friday between 10 t0 2 pm, no one showed up and no one called. I called yesterday, again no hope. I called today, I have been waiting and waiting and waiting and freezing and freezing, with NO HOPE..... I do NOT recommend Reliance at all, they are NOT Reliable and I am NOT comfortable at all. Hopefully, someone down the road can help me.......

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

I'm sorry to hear this Mehrab and I would like to learn more in order to assist. Please contact me at rmassingham@reliancecomfort.com with details and I will have our Customer Solutions Team follow up. Thanks. ~ Rich