This company has now taken me to collections for a service that I never signed up for. I asked them to send me all our recorded phone conversations as proof. After reviewing them I did not say anywhere on the calls that I wanted to start there service. One day I came home and there was a sign on my lawn showing that they came. I then received the bill for which I never signed up. I called the office and asked them to show my any kind of proof that I signed up and as stated before they sent me the phone calls which was the complete opposite. Therefore from a pure customer service perspective and business ethics I would never use this company. If you like their product go for it but hopefully you will never have to deal with the office.
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?