Happened in June, 2014. Eavestrough cleaned by hand in less than 10 minutes. Told me there was a hole on my roof, probably caused by animals like racoons getting into my attic. Showed me a picture on their cell-phone of the extent of the damage. Quote me $1,300 + HST to do the repairs. Price subsequently reduced to $1,100 if I agree to pay them in cash and have the work done right there and then. I didn't buy into these, but their report of "damage" and a "big hole" on the roof haunted me over the entire winter months. A few weeks back, I asked some roofers to provide me with quotes on a roof tune-up. None of them see a big hole or damages on my roof. No evidence whatsoever of entry by animals in to the attic either. I then realized Home Pro Exterior Services did not tell me the truth about the "damages" on my roof last summer knowing full well that I wouldn't be able to physically climb up the ladder to visually check such "damages". Beware of this outfit. Not an honest company to conduct business with. Avoid at all cost !