Reviews

10/10

This is the third time I've used Rent-a-son, the first two for home and this time for my business. Every time I call on them I quickly receive a clear and concise estimate with a fair price. Their crews are conscientious and courteous and the work they do is excellent. I have no trouble recommending their services if you have need of movers.

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Company Response

Thank you Dan for your feedback! I am so happy that we could help. ~ Erika

10/10

I have been hiring Chaz and Gardens in the City to provide routine garden maintenance for 4 years now. We've done some plantings/improvements to my property over that time, but mostly her team comes and helps care for our large corner lot for three seasons of the year. I especially like the Gardens in the City team that works on my property, as they're all kind and approachable people. There are always at least one extra-knowledgeable person on site and the work is done efficiently and with care every time. Chaz is very friendly and her expert knowledge about gardening makes it very easy to renew with her every year.

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Company Response

Thanks. We have some great people who have been with us for several years, and some enthusiastic new comers as well. All in all it's that crew that deserves all this praise.

0/10

DO NOT DO BUSINESS WITH THIS COMPANY. You will regret it. Everything was fine until the retail manager I was working with was let go or left this spring. Then, all of a sudden, there was nobody in the business who knew anything about any previous orders. They actually seemed to resent me for having a customer connection to the employee that had left. In addition to taking much longer than they estimated to fulfill my order, the actual installation of a painted glass backsplash was performed in rushed and sloppy manner. They left a messy, massive bead of dirty silicone smeared across the painted walls above the glass. It required a lot of effort to get them to return to deal with that mess. First, they booked a time they said they would come to complete the task and never showed up, and never called either. Glad I took time off work to wait for them. Then, they showed up on a different day, unannounced, and demanded that my children's caregiver let them into the house to work even though she said they should call me and come at another time. The owner or manager never followed through with me about this job, or the clean up work. Instead, I get a message from the office manager demanding payment for the job. When I left messages expressing my lingering concerns about the work and requesting follow up, nobody called me back. Several months later, I received a letter from a collection agency demanding payment and threatening to demolish my credit rating if I don't pay right away. I called Gerrard Glass, told them I was willing to settle with them right away if they would deal with my concerns about the work and remove me from the collection agency's list. The clerk told me that there were a big pile of unpaid accounts, dating back a year or more each, that had been sent to debt collection and the owner George decided to throw my account into that pile. We're only five months past our last exchanges. I requested that they reconsider this, and offered to deal with this quickly and directly. They refused, were rude about it, and are forcing me to deal with the debt collectors. Sound appealing? I've really never witnessed worse customer service. I've now renovated two homes and this has to be the absolute worst conduct on the part of a supplier that I ever experienced. There are lots of glaziers in town, my advice is that you steer wide of George, the owner, and Gerrard Glass. Buy your glass and mirrors elsewhere. You'll be much happier.

1 of 1 people found this review helpful.
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10/10

Serge Kanev and his guys are doing a great job. Willing to take on my relatively small job, with difficult downtown conditions (small lot, tight spaces between houses, old house), they easily surpassed my expectations for the work. Many of the larger roofing companies were unwilling to bid for my job because it was small and too much of a hassle logistically. Serge offered a fair estimate and completed the work to a high standard, and on the schedule we discussed. Of course there were some delays based on weather, but Serge was timely in contacting us and then met his deadlines without incident. His staff were efficient, quiet and extremely respectful - including working around my perennial garden without damage. The work was finished quickly and done well. I've completed large renovations on my house and regularly contract smaller repair jobs, and I can say with confidence that All County Aluminum offers extremely good service compared to what's available. I would have no trouble recommending this company.

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