Reviews

5/10

They will save you money when you compare to other stores , and the staff is great but they hire independents to install your carpet. Because they are removing your old carpet and re-installing, there are lots of small things that can go wrong. About 1 month after the carpet was installed we needed them to come back and re stretch some areas that had humps. The installer came back and found the tack boards to hold the carpet had come unglued, as it was installed on radiant concrete floors which we advised the store. Since the installation many areas keep coming unglued due to the force of re-stretching. It is not the carpet stores fault but they are the experts and should prepare for situations like this. Many carpets had to be rolled away from the walls, re-glued, dry for a few days and re stretched. It keeps happening in areas, so we have given up calling and learned to live with this????

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Company Response

Gord this review is for the coquitlam store not the North Van store we are a franchise and are run separately can you fix this review and review the right store.
Thank You Brad

2/10

Home Depot sell Husky Brand cabinets and wall organizers. Although this is targeted at the home consumer it should be noted that the Husky track wall system will crack, and bend as it will not hold anywhere near what it claims. They did give my money back but you lose a lot of time either buying again or repairing the wall. The cabinets are very light duty too. I suggest avoiding the Husky drawer units as they are too light duty.

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1/10

Our 4200 sq. ft. house when new was painted with paint from General. On most of the door frames , baseboards and casing, the paint yellowed in just a few years. I went back to them and they said it was probably poor undercoating or priming of the wood, and contractors sometimes use lowest quality available. I believed them and bought their best white paint for my basement. All baseboards and mouldings were preprimed which you buy from the hardware store, and again the exact same problem occurred. It is a lot of work to repaint, but over the past few years and now using Cloverdale ( which many contractors seem to use ) the colour has stayed white. I even painted 1 moulding beside another with the 2 different brands and can see over time the result. Who wants to repaint again and again these areas that are very tedious. Hope this saves you time and money.

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First Review

1/10

We had 2 hot tubs from this company and 1 friend bought a top of the line hot tub from them and they require constant service due to inferior construction. The look is beautiful, but you don't want to keep repairing something this expensive. When you buy top of the line it does not always mean top quality. Spend the extra time checking the ins and outs before you buy. Most of the time the average consumer cannot see defects in a product like this until months after they arrive. I would never buy unless it had a full 5 or 10 year warranty if the company lasts this long.

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