Reviews

0/10

Pathetic & Rude customer service They were getting late to fulfill my appointment on Saturday afternoon but first the person said they are 1 hr behind the schedule I told my reasons that if they are late then it wont work for me as I have to leave for a family function The person on the phone gave me following reasons 1. They are working on Saturday that is why I HAVE to accept there late arrival 2. Rogers/Bell gave 4 hr window so why not us 3. Get your Refund 4. Businesses are going out of business because customer like me who do not gave them 1 hr late window 5. He shuts down the phone on me while I was still talking My reasons 1. While booking for appointment was it mentioned that there will be a 1-2 hrs of window? 2. If you are late then talk politely with customer 3. Your late arrival was not because of me 4. Why you book so many appointment when you can not follow ur schedule 6. If you are working that why to mention that it is a Saturday and I am working. Just tell customers that we do not service on weekends. 7. Businesses are going out because of poor scheduling & pathetic customer services, hence loosing customers 8. Never shuts down the phone when person on other side is still talking. Will never ever get service from this company Only do so if you want you to be disrespected

Approximate cost of services:
$59.00
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0/10

Bought Fall Fertilizer service voucher from Wag Jag The phone number listed on the ad (Call 1-877-253-6198 to book your appointment) was not connecting to anyone. I called 11 times but it did not let me go through. Googled the website, found other number and booked appointment Received letter that weather permitting service will be done on next business day Waited, waited and waited. Found invoice in the bushes of my small flower bad on Saturday morning while cutting the grass that service was done on Friday @ 9:26 am Really!!! I can write more but do not have time for this 19$ not a big deal

Approximate cost of services:
$19.00
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Company Response

Hi Aziz, I see that the fall fertilizer was done two days after you singed up for it. Our technicians do work early in the morning because applications like the fertilizer, over seeding etc. need to be watered in, in the morning/early afternoon when the sun is still up. Watering in the late afternoon can actually cause fungus's like mushrooms. The invoice may have been blown by the wind which of course we can not help. If you have a specific area you want the invoice to be put, we have no problem doing that.