Reviews

10/10

Michael Yuffa, came out Monday, following a call of an odd smell coming from the laundry tub drain Friday afternoon. By Sunday evening, water showed up on the floor of the basement, in the utility room. Fortunately Michael explored inside and outside the house to open the pipe again, and all was well. He has been my plumber of choice for a couple of years now, and I feel confident of his knowledge, ability, efficiency, and courtesy.

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Company Response

Hi Rose, thank you for the great review and your continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team

10/10

Since Ruhul Amin has been managing our mouse situation, we no longer hear, or see mice in the house. He has been punctual, informative, efficient, and polite. Most importantly though, is that he has been effective.

1 of 1 people found this review helpful.
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Company Response

Thank you for your business and the review.

10/10

Michael Thompson, of Thompson Construction, was one of three contractors I contacted. He was extremely knowledgeable about details of the work to be done, emphasizing the importance of doing the work with the best long term result. He did the work himself with his two employees. He was either on site, or guided them for short periods while away. A lot of the work was accomplished by Michael. The work related to leakage into a back stair addition of my 100 year old Beach home. It smelled of mildew, was cold, and I could see water damage on the plasterboard. During the renovation, as predicted, there was damage to the foundation, requiring waterproofing of the basement area, on the outside of the house. Due to dry-rot of the wood, a rebuild of the addition was also extensive. With each issue, Michael showed me what the concern was, and how it could be solved. The final result was magnificent, as Michael maintained to beauty of the original woodwork, but with new wood. It is now warm, dry, and mildew free. I did not think it could be done! The wrought iron fence was installed to such a high level of skill, my neighbour is now asking Michael to continue the fence onto his property. Because my neighbour is in the construction business, and would know a number of good people, I was impressed Michael was asked to do this work. By the way, my neighbour did not know Michael prior to the work. I recommend Thompson Construction without reservation, and will have him back in the spring for further work.

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Company Response

Thank you for the raving review Rose! Working with you on this project was a dream. We are thrilled you are pleased with the finished product. Looking forward to working with you come the warmer months. - Michael

10/10

My kitchen faucet broke so I was no longer able to use it. I ordered a nice new faucet on line, but needed it installed. The moment it arrived, I called WaterWorks, and they arranged to have Michael come out the same day. It was beautifully installed, works well, and I found Michael knowledgeable, and very polite. This is my second time calling this company, and due to their responsiveness and work ethic, have purchased their protection plan. Thanks!

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Company Response

Hi Rose, thank you for the great review and continued loyalty. Its always a pleasure working with you. We are a phone call away should you need us in the future. Enjoy your new faucet. Thank you from Michael and The Waterworks Team.

10/10

Ruhul came over shortly after my call, to control mouse problem in my home. He was thorough, respectful, and provided a great service for us, setting traps where mice were found. Service is guaranteed for 6 months.

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Company Response

Hi, I am glad to hear that you found my service satisfactory. When dealing with mice, it is very important to perform a very thorough inspection and close off any areas they may be hiding in. If you have any issues, please feel free to let me know.
Thanks
Ruhul

10/10

My Kenmore washer stopped working during the spin cycle last night. I found Atop Appliances was in the Beaches area. The gentleman came in less than 1/2 hour, replaced broken part, and demonstrated washer was in good repair before leaving. Laundry room was left clean. He advised to avoid replacing the 7 year old washer as parts were readily accessible and affordable, not so for some newer appliances. I felt he was professional, knowledgeable, and available on short notice.

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