Reviews

10/10

Great service, good price We were very happy with our overall experience with the company. We purchased a brand new house this year and needed to install a new A/C unit. Rick came to our place for an initial quote and provided a mini-educational session to us regarding furnace/ac maintenance. The installation was scheduled later that month and was done in a vert efficient and clean manner. They also provided the best pricing out of all companies that we met.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Jennifer, it is a great honour to install carrier air conditioner for your new house!

10/10

I am a very demanding person and I dont like "unexpected surprises". When we were about to put an offer to a house, we were nervous. The house already had a seller inspection report from the largest home inspection company in Toronto, but I just felt that something was wrong. The night before the offer date, we called Vahn at around 10:00pm, asked for his availability and price.We got him from Homestar.ca and a referral from a friend. His price is in line with other guys on the web and based on his positive reviews, we hired him. He was very honest over the phone and provided his thoughts on our "dream house" based on my description. When he arrived the next day, he spent over 5 hours on the house with us. It's a tiny house (under 2000 sq ft), but because we needed to make a quick decision for the offer that night, so he almost felt it was his responsibility to tell us everything we needed to know. The seller's report said the whole roof was new with premium quality material, and the attic was in a really good shape with extra insulation. When Vahn went up in the attic area, he told us there was a significant amount of mould up there and insulation was low.There are a lot of other things that sell's inspector was trying to cover up(eg. flooded basement) but Vahn was able to identify and advice us. That mould situation was a deal breaker for us. We walked away from the house that night, but felt that we learned SO MUCH from Vahn. Absolutely amazing guy. He is so knowledgeable about everything and he was willing to teach us everything. We never lived in a house before, so there were so many stupid questions that we asked him about. I strongly recommend anyone to use Vahn's service. I know we will definitely hire him for our next house inspection. It's hard to find someone so good in the house inspection industry (especially compared to that seller's inspector from the largest house inspection company in Toronto).

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thanks for taking the time to research home inspectors and selecting Solex Group Jennifer. I strive to exceed my client's expectations on every home inspection I perform and it's nice to be appreciated for your efforts. Thanks again, and stay in touch. Connect with us via facebook or twitter.
Vahn Balabanian