Reviews

10/10

First off, all the installers of Consumers Energy are extremely well versed in their trade, and pay attention to details. They did not track through our townhouse, and instead decided to take the long ways around to get from our basement out to the outside. Much appreciated. They also make sure that we were aware and informed at every stage of the installation. If we had questions, they did not pressure us, and always took time to explain and answer any questions leading up to and during the installation. If there were any disagreements or suggestions from the installers, they made reasoned discussions so that we could follow and make informed decisions. Our consultant, Edward, was on hand to answer multiple questions that we had from quote, all the way through installation, up until and after the installation. Talk about service! He provided expertise information about what was necessary, and worked around our requirements. He took the time to look at his pricing and provide very competitive prices for what we were asking. I would highly recommend Consumers Energy to any and all looking to do work on their major heating and utility appliances. Five stars all the way

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Company Response

Thank you Kinnon, we really appreciate your feedback. It was also a pleasure working with you. We wish you all the best. CEM team

10/10

Two part maintenance package. I'm only reviewing the furnace maintenance for now. Spring Home came in and did a great job giving our Gas Furnace a once over. They also advised us about our gas fireplace and provided some simple information for us. They did a really great job and now we have peace of mind.

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Company Response

Hi Kinnon,
Sorry for taking this long to respond to your kind review. Thank you very much for trusting in us. We look forward to doing business for many years to come.

10/10

Fine work from a great company. Really honest. We didn't take up much of their time, so they lowered what they charged us. We didn't even have to ask! They were extremely thorough and answered all our questions. Order# 268352

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Company Response

Hi Kinnon, thanks for sharing about your recent experience with us. Glad you were happy with the work performed. If we can be of any help or service in the future, please keep us in mind. All the best. Paul

10/10

Courteous and on time. They made quick work of our condo because we boxed everything and they came in under time. We had some tight corners, and managed to get around them. Very recommended. Just wish their quote included taxes so we weren't surprised in the end.

7 of 7 people found this review helpful.
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Company Response

Thank you so much for your Feedback!