Reviews

10/10

I would recommend this company for any roof repair or replacement. I'm very happy with the service they provided. With a small problem after a windstorm, the owner of this firm assisted me immediate and fixed it within the hour. Great job! CR

Approximate cost of services:
$10.00
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Company Response

Thank you for your review!

Best,
Tops Roofing Inc

0/10

I have hired this company to take care of my lawn ( approx. 4,000 sf) in the hope of reducing some weeds. I have some areas that show nice healthy grass and 2 parts are just a disgrace. There was plenty of rain during this time and without wathering most of my lawn come back nicely, but 2 parts got so bad that I have no grass at all, just weeds. I think at this point the part that got damaged needs to be fully replaced. They do not offer me any help at all and do not refund my at all! ( $360.41) Again: do not get this company to work for you!!! This company has customer service representatives that answer the calls and need to be trained on customer service skills!

Approximate cost of services:
$6.00
1 of 1 people found this review helpful.
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Company Response

Hi Klara, my name is Sarah and I am the Customer Service Manager at Doctor Green Services. I am sorry to hear that you are not happy with the weeds in the few areas of your lawn. We have you setup on a full year program for this year and with us working together you should see the lawn getting healthier with each application. We are scheduled to be returning to your property for another application of weed control soon and I have updated the notes on your file for the technician's to pay close attention to these areas for you. If you would like give me a call and we can discuss this further, you can reach me toll free at: 1-877-374-7336.

0/10

I purchased a new furnace and air conditioner in January 2010. There is a 10 year warranty from York. Unfortunately I had water inside this furnace and did not notice it at first. Some parts got replaced free of charge but not all the rusty parts got corrected. I mentioned I wanted a new Furnace since I paid for this 10 year warranty included with the cost of ( $9,800). Atlas refused . I would not recommend this company in any way. The technician was very knowledgeable and repaired as much as was in his control.

Approximate cost of services:
$9,800.00
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Company Response

Dear Klara,
Thank you very much for taking the time to reach out and provide feedback on your recent furnace service call. At AtlasCare, we take customer feedback very seriously. I am very pleased to hear that our technician went above and beyond to provide the maximum level of service available under your equipment manufacturer’s warranty. Our team is currently investigating your warranty coverage with the manufacturer and will get back to you as soon as we can with an update. If you have any questions in the meantime, please do not hesitate to contact me directly. My phone number is 905.829.1296 x230. Thank you again for bringing this issue to my attention.
Best regards,
Phil Hanna
Vice President Sales & Marketing, AtlasCare
905.829.1296 x8736
phanna@atlascare.ca