Reviews

10/10

Jared replaced all the piping in our 30-year-old home after our insurance company advised us they were no longer insuring homes with Poly-B plumbing. We chose Fluid Plumbing and Gasfitting for this project because the owner of the company does all the work himself. Jared is knowledgeable, takes pride in his work, is reliable, and trustworthy. We came home from vacation to find the work completed as he promised; with no big mess to clean up. We highly recommend Fluid Plumbing and Gasfitting and will use Jared for any future plumbing projects.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you! I am glad that you were satisfied. The last thing anyone wants is to come home from vacation to a mess left behind by the plumber.

0/10

Dr. Green in Calgary promises service that they just can't deliver! When no one shows up, they blame the weather; but we kept track and weather was never an issue on the days they said they'd be here. We prepaid for 2014 services in March, but they didn't provide their first treatment until the end of June (after we had cancelled the service and requested a refund). We had to fight to get them to cancel our service, and they wouldn't process our refund until we filed a complaint with the BBB. For those who are still trying to get their money back from Dr. Green, file an online complaint on the BBB website. It's an easy process, and we had our refund in two days. For those who are considering using Dr. Green - please don't!

Approximate cost of services:
$335.00
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Company Response

Hey Ron, I'm not sure why we would start so late. Our customers can cancel when ever they like for what ever reason. Other than calling in, you can email customerservice@doctorgreen.com or even mail in the bottom half chit of the pre pay letter. Refunds usually take time to approve, but i'm glad you received your money back. I hope you had a good season this year.