Reviews

10/10

Delivery service was on time as specified and the tracking service is a definite bonus. Staff was very courteous and mindful when entering our home. We were able to get next day delivery from CAS. The $90 delivery charge was WELL worth it.

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Dear Customer,

Thank you for sharing your feedback both positive and constructive

It is great to hear that you were provided with great service.

We hope you are enjoying your new appliances.

Best regards,

H.A
CAS

5/10

The workers were doing work on my neighbours house so I inquired about their work. He was satisfied so I had them do 2 of our windows. The contractor was very efficient and quick and I would say the price was very reasonable. I know this is a common practice for some, but they install the new window within the existing window frame. I had hoped they were going to re-do the entire frame, making sure it was sealed and insulated properly. They did, however, make sure it was sealed around the NEW windows. Cladding was installed as well. I, later had to remove the old trim inside to see if there was a good seal and used spray foam to ensure the seal. Remember to ask questions.

Approximate cost of services:
$1,580.00
Was this review helpful?
Company Response

Good day . Can you please let me know who you are and why would we do something which was not discussed before with you, at the time when the final contract was made between you and our sales rep. I would like to know who was the salesman . We do not make our own decisions without discussing it with the clients first . We take a pride in our job and our reputation , we do not like any reviews less then 10 , that's our ultimate goal , so please contact me and lets figure out what the issue was , so it won't happen again to someone else .

6/10

The installer did a good job installing but I wish I had read up on installations beforehand. It could have been mentioned to me that the tank could be put on little stands to keep it off the floor. Also, they should have come for a pre visit to see how the tank would come out. I had to cut a hole in my bathroom wall to get the old tank out because the new furnace was in the way, which also made it easier for the new tank to go in. They were clean and courteous, and also protected floors while doing their work.

Approximate cost of services:
$1,250.00
Was this review helpful?