loreto1028 in Calgary, Alberta Canada T2R0L2

Dave at Reed was very good at providing the quote for our new security system and in arranging a convenient day that fit into our moving calendar so we had a new system ready for when the furniture comes. He was really good in the house siting the various components and the finished system looks great. A big improvement over our admittedly older system in the house we are leaving. The equipment is probably not the cheapest alternative but we already have a self monitored system in another property and this monitored system looks great, blends in well and the application for you phone and keyfobs are nice. A really good install and a very personable and professional installed.

A 3rd party service had admitted to breaking the pop-up head of one of my in ground sprinklers. I have been using Next Rain for a number of years for winterization and Spring start-up so after sorting out that the pop-up hadn't simply unthreaded from the body and determining that the likely make, I gave them a call. I was happy to hear that I could get a tech out first thing the next morning with the necessary part in stock. He was there exactly when he said he would be and I was glad he was there rather than me trying to fix it as it turned out that the pipe was cracked just back from the sprinkler head body as well. All told it took about 1 hour for him to sort it out and I avoided flooding my yard, incurring a large monthly water bill due to likely failure to spot the problem until the next time I cut the grass or creating lawn burn out while waiting for someone else to get stock or schedule me in. I just booked them for winterization again. Update - quick and smooth for the winterization. Everything exactly as promised and right on time. This is a very reliable company.