Reviews

10/10

We had a sump pump and french drain installed a couple of years ago from Clarke and noticed a tiny bit of water coming thru a small crack in our cold room and asked Ron what we could do to solve this problem. Ron quickly sent my concerns to Rob who arranged to send Adam over at no cost to resolve the issue, I also ordered a commercial dehumidifier to be installed. Adam was courteous and very polite. He conveyed possible options and made appropriate recommendations as to how to resolve this issue and to find the perfect place to put our dehumidifier (needed a water port from our french drain and a outlet). He also inspected and cleaned out our sump pump. We trust this company because they have made our basement (in a hundred year old house), a very comfortable living space.

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Company Response

Hi Mary - our company is so fortunate to have a returning customer like you. Our team here at Clarke Basement Systems is so thrilled that Ron was able to provide a waterproofing solution for your 100-year-old home. Adam makes it his priority to keep customers informed and make sure the work area is kept organized and clean. Thank you so much for your valuable feedback – Rob, Ron, and Adam enjoyed working with you and appreciate your compliments!

10/10

Henry is very professional and honest, he helped me choose the perfect front entrance door(solid door with peephole) to replace my decorative glass door. He also noticed that my rear storm door was improperly installed and damaged, so I changed that one as well. Henry installed both doors with great attention and care-he is a perfectionist. I am truly happy with his service and attention to detail. GREAT EXPERIENCE!!!

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10/10

Our furnace was not working properly, even tho everything was fine with it. Sam from Climax figured out it was a defective part that was stopping the furnace from working properly, he was able to figure out the error code and promptly ordered us the right part which was only available in the States. As soon as the part came in, he quickly came to install it. Sam was very professional, extremely competent and a pleasure to deal with. The furnace is a rental and it was at no cost to us, we are very happy with the service we received from Climax (Sam).

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Company Response

Thank you Mary for the great review!

10/10

we wanted our backwater valve inspected and to change the pipe leading to outside hose because old one was incorrect and all rusted. we trust Mr Rooter and call them everytime we need some work done at our home. Waqas and Fernando did a terrific job!

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Company Response

Hello Mary and thank you for this great review that you have posted for Mr Rooter and our technicians Waqas and Fernando. We are pleased to hear that you have received such great service and keep your trust in us, it is very rewarding to hear that! Thank you for choosing Mr Rooter and have a great day!

10/10

Jake and his team did a wonderful job! They are very friendly, professional, extremely competent and work well together. Very happy with the work they did and truly appreciate the workmanship involved in the laying and cutting of the flagstone. The concrete steps had a curve and Jake did a great job cutting the flagstone and giving it a natural look. Thanks for making my house look gorgeous!

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Company Response

Thank you Mary for taking the time to write this review. It was great working with you. We take pride in our services and we are very happy to hear this feedback!

10/10

Had to replace the drain pipe after a leak was discovered in it, Waqas was very helpful and professional. He made sure all the work was done properly because the dig crew had to work around the french drain system that was just put in (waterproofing company damaged the pipe). The digging crew did a great job and kept my house very clean. The house that I purchased had many plumbing, water and sewer issues and I am very grateful to Mr Rooter for all the work they have done to fix the house up properly-and a special thanks to Fred for overseeing each project !

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Company Response

Hello,

Thank you for leaving us a review, we greatly appreciate it. We hope that should a problem arise in the future you do not hesitate to call on us again.

Thank you for choosing,
Mr. Rooter Plumbing

10/10

my neighbours hired Gil to do their fence and at first I was concerned because of the negative reviews. The work is complete, is was suppose to be done in one day but due to some unforeseen problems, Gil came back early the next day to finish the work. I found Gil to be honest and a hard worker-the fence is sturdy. They took extra care not to harm any bushes or paving stones that were in the way while drilling the holes and cleaned up everything when done.

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