Reviews


First Review

8/10

It was a long road, but it's finally finished. Signed the contract in June 2018, work commenced in September 2018 and I just signed off on the Kitchen Reno a couple of days ago (April 2019). Yes, there were plenty of mistakes throughout the project, but, Penguin stood up and fixed it - Every Time. The final design was beautiful and the final product was pretty close to what was discussed 9 months ago. The Penguin team was professional, but lacked communication overall (industry-wide issue, not limited to Penguin). There sub-contractors were also professional and did their best to make things right as well. Overall, the wife and I are pleased. The price was reasonable for our high-end kitchen. Full lifetime transferable limited warranty for pretty much the entirety of the kitchen, which is a huge bonus. You can fully throw your trust into this company to get the job done. It make take longer, your patience and frustration will be tested, but understand, they will eventually make things right and ensure your satisfaction.

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0/10

I wouldn't wish what happened to me with this "company" to my worst enemy. Adam is definitely in the wrong business as a salesman or politician should be more like it. Trying to recoup my 25% deposit as he is not coming back. He is now ignoring my texts and phone calls. Further action will be taken to recoup what doesn't belong to him. Over a span of 6 weeks, this guy was supposed to re-do a main bathroom, a master bathroom a kitchen, a garage and replace all windows... There are some miscellaneous items as well that he promised to include also. Instead, we are now on week 7 and all he could muster was 1/2 a main bathroom. Tiling has been done along with the install of a toilet and some other smaller details. He hasn’t shown up in 3 weeks. He fabricates outrageous stories and ridiculous excuses when he decides to "communicate" with you. Will ignore any question he is not prepared to answer and frankly has brought nothing to my family and I but stress and frustration. Again, do yourselves a favour and move on.. Find someone else, please!

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10/10

Rick was great. Kept his word on when he would come. Went in and found the solution to both of the issues with the fridge within minutes. Had the part available and was in and out very quickly. Very knowledable and a very nice guy as well. The total price was fair for the parts, labour & service provided. Thanks Rick! I'll be using you for all my appliances moving forward..

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First Review

10/10

As far as punctuality they are right on. Answered all my questions and were honest. I have searched for prices and found Ultimate Car Audio in Oshawa to be the best in terms of value. Craig, has done a great job so far - Thanks.

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10/10

I have done duct cleaning before - or, I thought I did. These gentlemen from Diamond Duct Cleaning came in and literally cleaned the vents with real passion and respect and all from top to bottom. The things that they found in my duct work was unbelievable. Regardless, whatever was there is now completely gone! Many thanks for the good, honest work and I will be making sure I pass this info along to others looking for their ducts cleaned. I am very satisfied! Thanks again.. Sam.

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Company Response

Hello Sam, thank you for choosing Diamond Duct Cleaning. Also, thank you kindly for taking the time to write this review serving our customers is our main focus and we are happy to know that you are pleased. Thank you for supporting us. See you in the future for your next appointment!