Jack from Toronto

On morning at 8:00 I called Pesticon about sighting of rodents. A tech, Mr. Khan, arrived shortly after noon. He spent two hours, investigating inside and outside, identifying evidence of rat activity. He placed rodenticide in 3 places in the kitchen, one in the laundry room, and a box of poison outside against my back wall. He explained everything to me in detail. I’m to monitor for 6 weeks, and if by then there are no signs of activity, then, he said, the problem was resolved. If there still were signs, I am to call Pesticon and they will return for further treatment. I was very pleased with the company’s service, and hope that after 6 weeks the problem is resolved.

I noticed a hairline crack on my kitchen counter top running from the base of the faucet, which was very old. I looked underneath and found that over the years, very small water leakage had begun to erode the particle board under the counter top. I texted Valentine on Friday; he responded within a few minutes; asked me to send him photos of the faucet and countertop; suggested a Moen faucet on sale at Home Depot; and quoted an all-in price. I agreed; he immediately ordered the faucet; texted he would come Monday morning at 8:00. He came, shut off the main water, removed the old faucet, and installed the gorgeous new one, with a metal plate underneath for support. I had also asked him to check my bathroom sink, as the drain had been very slow for several years. He should me how to solve the problem with a kind of gentle hand plunging (a regular plunger would create too much pressure, causing leaks). And, like magic, the drainage issue was instantly resolved. All told, Valentine was here less than an hour. I unconditionally recommend Valentine for any plumbing issues you might have: he's very knowledgeable, an expert technician, and very reasonable with his quotes.

I was extremely satisfied from beginning to end. Jemal, the sales rep, was knowledgeable and very helpful and followed up quickly with any questions I had. The window was beautifully installed when they estimated, despite the slowdown caused by COVID. All in all, a very rewarding experience.

My 3 1/2 year old shower had a mysterious leak into the kitchen below, discoloured floor tiles and grout, moldy and disintegrating caulking, and glass doors nearly impossible to keep clean and shiny. My DIY efforts weren't having much effect. I contacted several shower restoration experts through Homestars. All were personable, communicative, highly-rated. Quotes varied substantially, surprisingly. I decided on Ramiro because the detail and expertise of his description of what he would do was superb. Added to this was the impressive fact that every, absolutely every review was 10/10, with reviewers ecstatic with his work. Well, you can add my name to this list. He was able to come the day after I engaged him, arriving Monday at 9:45. He worked all day, non-stop, until 10:30 at night, stopping only to go out to purchase some hardware (for defective plumbing part parts). What did he do: he used a special alkaline cleaner to clean the shower immaculately (far better than my own efforts), removed all the moldy silicone, vacuumed up water (which other pros said was not possible) from the underlying concrete (with a special attachment), cleaned the glass doors and applied a special Diamon-Fusion treatment with a lifetime guarantee that the glass will never become dirty, regrouted floor/wall joints with epoxy grout, caulked the entire shower as well as around the marble frame on which the doors slid. In addition, he replaced the faulty connection from the hose to the shower head (probably the cause of the leak) from the initial installation 3 1/2 years ago, as well as gluing an additional round chrome bar to the existing (but too low) existing lip. At the end, he told me that the grout between the bathroom floor tiles was cracked and broken--because the floor under-surface had not been properly prepared--and said he could regrout with a flexible epoxy grout that would permanently solve the problem. I crouched down and saw for myself (I had never looked at the grout before) that the grout was broken and cracked. Well, that will be another job I will gladly have Ramiro do. So--an unqualified recommendation

We were very pleased with the selection of bathroom products and the knowledge and expertise of the sales associate, Madhee Kulkarni, who is a trained architect and designer. She helped us plan the bathroom and choose appropriate fixtures. We can confidently recommend TUBS for your bathroom needs.