Reviews

10/10

As with Covid, everyone and their neighbour was doing some type of backyard landscaping. And also with Covid, came the shortage of materials. I worked with Sean on our deck project who is as honest as they get. Our project took a long time, but not to The Deck Guy's fault. As mentioned, Covid impact, Mother Nature, City Permit Approval and the challenges of dealing with contract workers and other landscaping jobs at our house made it a longer than normal project. The guys that work for and contractors that work with The Deck Guys are all great hard working individuals. They are true craftsmen and they listen, should you have any questions or concerns. Sean is a very busy guy running most of the jobs so getting a hold of him can be difficult but I found that he still listened, whether I left him a voicemail or text. I can imagine it difficult to answer when both hands are working. What we ended up with, after it was all said and done, was an amazing deck that will last us a lifetime. The quality of materials, the quality of workmanship, the attention to detail, it's all top notch and second to none. They do it right the first time. From City Permit, to Helical Piles, to selecting the best foundation wood, to installing the composite decking. Just beautiful and perfect. We had lights put in too and Sean was kind enough to put some in locations where others would not be able to do or want to. We absolutely love our deck and can't say thank you enough to Sean and team. So if you have the time and patience, can understand that you truly get what you pay for and that they are humans and not machines, Sean and The Deck Guys are the best choice.

Approximate cost of services:
$40,000.00
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Company Response

Thank so much. It has been a tough time over the last 18 months.
Thanks for understanding all the difficulties not just we have faced but all construction. You have a beautiful deck that you will enjoy for many years
Thanks for your business

10/10

I had Mark and his Insulation team do work on my house before and they were fantastic. This time I called him back for some electrical work as they do both and the service continues to be top notch. I needed a new outdoor electrical outlet for a hardwired security camera and a new outdoor wall light to be installed on the brick wall of our front porch. His guys arrived on time, were very friendly, fast and efficient and were simply geniuses in figuring out the best way to do it all. I was afraid that they would cut drywall inside, which I was warned about and ok with. They managed to figure out a way to do it without cutting the inside drywall by doing all the wiring inside the porch roof. It is such a clean job and I couldn't be happier. They are also very honest as the job did not require an ARC so that saved me some money and my invoice was adjusted lower! Mark is always a pleasure to deal with, and his guys, both insulation and now electrical, are second to none. I will call Mark on my next project without hesitation. Thanks Mark and Team!

Approximate cost of services:
$1,300.00
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Company Response

Thank you for the fantastic review Dennis, we really appreciate it. Looking forward to working with you in the future.

10/10

Camille and Delip run a great family landscaping business. We had some delays due to mother nature but when the weather was favorable, the materials were delivered and Delip and his crew got to work. They worked tirelessly from early morning to well into the evening. They worked all weekend including Mother's Day too! Delip was very personable and a pleasure to talk to. Through his skilled leadership, he guided his team flawlessly. The amount of work was significant but they managed to complete it all in just over 4 days! From a front accent to match our existing interlocking, to a side walkway with 12 steps, to a full fence-to-fence paved backyard with retaining wall and a vegetable garden. They were very thorough too. They graded, leveled and sloped the backyard as we had a basement walkout with a severe drop towards the back fence. Did I mention that they did this all by hand? No machine as the bobcat could not fit through the backyard gate. They attached weeping tiles to existing downpipes and connected it to the existing underground drainage. They compacted the high performance bedding, gravel, paving stones and polymeric sand. At the end, they cleaned up all the mess, cut stones, dirt, waste, etc. and washed away all the debris. Also put some sod too where the grass became bare from work. They were just simply amazing honest hard working guys. Thank you Camille, Delip and Team for our beautiful DCD Landscaping!

Approximate cost of services:
$30,000.00
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Company Response

Thank You Dennis for choosing DCD Landscaping
Thank you for patiently waiting for an additional 6 months due to shortage of Materials & the early Winter.

Thank you for spoiling the guys with all the delicious meals & beverages ... It was much appreciated 🙏

10/10

We had our attic reinsulated and it seemed to maintain the temperature in the house overall except for one bedroom in the front of the house which has a large bay window. I looked into Aeroseal and saw some really great reviews but was still skeptical. I called around for a few quotes and Victor from Aeroseal Tech actually came over to give a very detailed onsite quote. His knowledge and explanation of possible issues made me feel confident that it would resolve the issue so I decided to book. His guys arrived on time during the scheduled date of install and quickly went to work. They were as detailed as Victor and pleasant too. The job setup, airflow/heat check, pressure test, Aeroseal process and balancing took a little over 4 hours and the results were fantastic! We got a report that showed we had almost a 40% CFM leakage throughout the HVAC that would seep into the wall cavities and were escaping from holes in the airducts that did not have a full seal. This is after I tried to seal any visible and accessible HVAC holes and seals with aluminum HVAC tape. My basement is finished so I could only seal what was in my furnace and storage room. I was losing about 275 refrigerator sized air units per hour! After Victor and his team applied the Aeroseal product, within half an hour the 40% leakage dropped to 0.5% CFM! They also rebalanced all the dampers and vents to ensure the whole house is the same temperature no matter where you are, basement or the warmest/coldest room in the house. It has been 48 hours since the job was done and I can confirm that the one cold room is now warm like the other rooms/floors. This is the best investment for heating/cooling ever. Victor and his team stand by their work and are always letting you know that you can call them for any questions/concerns. I cannot recommend them enough. Thanks Victor and team!

Approximate cost of services:
$2,500.00
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Company Response

Thank you Dennis for your business and this amazing review about our services. It couldn't be explained any better than that.
If you have any questions please feel free contacting us in the future.
Victor
Aeroseal Tech

10/10

Mark was quick to reply and came over for a quote after assessing the work required to reinsulate our attic. We live in a fairly new home about 5 years old but already found the temperature differences during the seasons, cold on the second floor in winter and hot during the summer. Sure enough, he could tell that some of the insulation was blown away due to the soffits not having baffles and the insulation was lower than code. His guys came in on the date of appointment on time and were courteous and quick! They installed all the baffles to ensure no blowing insulation in the attic on windy days and topped it all up to R60. The house feels better than before. Mark came back to reinspect the house to make sure we were happy and we are. Great company to work with and I highly recommend them. Thanks Mark and team!!

Approximate cost of services:
$1,600.00
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Company Response

Hi Dennis, thank you very much for the awesome review. We appreciate it. Don't hesitate to contact us in the future if you have any questions.

10/10

Wow! Wow! Wow! From the beginning right to the end, Todd, Tammy and their team were fantastic! Our project included front porch covering, driveway border, walkway, front step and pillar. We first met with Todd for an appointment quote and were impressed by his genuine personality. He is a very knowledgeable professional and was true to his word. When the work commenced, his team worked their skillful magic. Keeping everything orderly and within the time estimated. Todd even came out to help them sometimes and was always available to explain the process or answer any questions we had. The high quality of materials used, the construction, plan and work done is simply outstanding. We get compliments from all our neighbours and we would without a doubt strongly recommend anyone looking for high quality workmanship to reach out to TWG. We will be looking forward to dealing with them again for our next landscaping project next year. Thank you very much Todd, Tammy and Team at TWG!

Approximate cost of services:
$13,000.00
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Company Response

Thank you Dennis for taking the time to share. We will share your kind words with our staff who truly do make the entire process experience. Todd and I are pleased to hear and certainly could not ask for easier clients to work for. We welcome the opportunity to serve you again.

Cheers and enjoy.

10/10

After weeks of discussions and debates with fencing companies and neighbors, my neighbors and I finally decided on Can Do Fence and I couldn't have been happier. From our initial measurement discussions with Alon, I could tell that he was a man of his word. Fencing is not an exact science and there are many factors that affect it, weather being the biggest one. Alon provided a written contract to all neighbors shortly after meeting with us. He was true to his word and delivered as per the contract despite the many rainy days we had this year! Alon's detailed and organized manner is what made the project go smoothly. He also maintained constant communication throughout the project. Can Do is an honest company that does the work first before asking for any form of payment. I would highly recommend as a single home owner looking for fencing to a new subdivision fencing project like mine. I would only recommend that you have all surveys ready for those involved before you meet with Alon as it will make everything a lot easier. Alon will provide accurate estimates based on those surveys and will never start the project until he has your signed contract in hand. You wouldn't go to a grocery store and ask for an estimate on apples before they are weighed, would you? :) From the post digging, fence building, capping of posts, gate attachment, clean up to final payment, EVERYTHING was top notch! Thank you Can Do Fence , Alon, Steve and Team. I am a customer for life. Keep up the great work!

Approximate cost of services:
$2,798.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dennis, thank you. I do ask for allot of clarity before we proceed with next steps with groups or individuals but we provide allot of up front information, specifications, pricing and even references so that our potential customers are well informed and can make an informed decision. Once we do have the information we need, our dedicated staff members work overtime to ensure we can deliver all we have promised as quickly and efficiently as we possibly can!

Customers like you and your Group of neighbours that you helped organize so that we had what we needed to take next steps are what motivates us to keep working hard to provide those supporting our company and ready to work with us the best possible service !

Thanks again to you and your neighbourhood for choosing CAN DO Fence & Deck

Respectfully,

Alon Zamdvaiz
Sales Manager
CAN DO Fence & Deck
__________________
alon@candofence.com

OFFICE (416)630-3325
MOBILE (416)989-3934

1-(866)252-3325

10/10

We came home from work on a cold day in January and found that our furnace had stopped working. It was Friday and the chance of someone coming that night was slim. We called the installer who installed the furnace with the builder and left several messages. We slept near the fireplace and when I didn't receive a call back later that Saturday afternoon from the original builder installer, I called Button's as they installed our A/C and were great to deal with. A service agent came that Saturday and diagnosed the problem. He didn't have the part on hand (Control Board) but said he would put in the order first thing on Monday and said it should also be under warranty! Monday morning, Button's called to book the repair that day! Again, under warranty as Mario the service tech that who diagnosed the problem was brilliant enough to take the extra effort. Richard came that Monday and repaired the furnace under warranty that Button's didn't even install! All I paid for was the diagnosis and service call. Thank you Button's for the continued great service when others don't even bother to promptly return urgent phone calls! Another Recent Buttons experience was with Jeff S. This past July, our A/C seemed to be weak. Maybe it was the extreme heat waves lately but it just seemed to be not as cool as I remembered it. So I called Button's to come take a look. Jeff S. came to diagnose the possible issue. He confirmed that the TX valve was malfunctioning and needed to be replaced. All under warranty too. He also asked me a few questions on what filter I use, which vents I had open/closed, how I used the unit, etc. He then gave me valuable advice on what I was doing wrong and how to make it better. Free advice! Something rare these days. He didn't have the replacement part on hand and said it would be ordered. A week went by and Button's called back to schedule the repair. Jeff S. came back and did the repair and tested it all to make sure it was working properly. Thanks to Jeff S. for the great service and advice. I do feel the A/C unit working better after his suggestions. Thanks again Buttons for employing the right people!

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hello Dennis,
Thank you so much for the kind works spoken about Mario, Richard and Jeff...all three very knowledgeable service technicians. It was unfortunate that the original furnace install company left you hanging in the dead of winter.Button's surely takes care of its customers as we have proven to you. Please know that when you become a customer of Button's Heating...we keep you for life.

Team Button's

10/10

We did our research and ended up choosing Door 2 Door partly because of an unbiased referral from a friend we trust but also because of Norton and his friendly personality. We accumulated a lot of household furniture and items over the years in our 3 bedroom home and needed to move it all with a company that we could trust. We have heard horror stories from friends and family so we were very cautious. Norton made us feel at ease and gave us the best quote for our massive move which required 2 trucks. Moving day came and we met the team who were great. Andy, the manager, is an awesome person who made the move seamless. The guys worked hard and continuous all day and night to get the job done. Sorry for the bedroom furniture that weighed a ton guys. :) Norton even came by to say “hi” and make sure we were doing ok. Over a month later, I am still unpacking. These guys are the real deal and I would highly recommend them if you want honest movers. Thanks Andy, Norton and team!!

Approximate cost of services:
$3,000.00
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10/10

We went to every big box stores on every appliance sale event imaginable to find brand new appliances for our new home. I just happened to be looking at flyers and saw one for Total Appliance who happened to have a location (Pickering) out in my hood. The moment my family walked in, we were greeted by Bob. He is as courteous and knowledgeable as they come. He took the time to answer every question we had and made excellent recommendations from his extensive knowledge. He even provided a demo on how the induction ranges worked. He stayed with us an hour after they had already closed. We didn’t buy that day because we wanted him to go home but we came back the very next day to make our entire purchase with Bob. We bought Fridgidaire – French Door Fridge, Induction Range, Dishwasher and standing freezer; Electolux - Washer and Dryer; Vent A Hood – Range hood. We are very happy with all our appliances and our service with Total Appliance Centre and our fantastic customer service with Bob!

Approximate cost of services:
$6,000.00
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10/10

We called around and did a lot of research from online reviews and found Star Custom Shutters to be the best. They did the initial measurements and gave the best quote for 20 windows, 2 sliding doors (1 with a transom) and a sunburst shutter. We love our all wood shutters and the quality and build is amazing. In comparison, my mother-in-law has plastic ones that she paid the same amount for 5 years ago from Sears Home! Now she wants wood ones from Star Custom. They called a week before the install to reconfirm the date and time. The installers were on time, friendly, clean and courteous. We could not have asked for more. We highly recommend them!

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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10/10

We just moved into a new home with no A/C and my wife was 9 months pregnant so air conditioning was mandatory to say the least. :) I called around and received quotes but Todd Button impressed me the most with his open honesty and knowledge of the industry. Todd went out of his way to get it installed a.s.a.p. for us. He was short an installer that day so rather than rebooking the appointment, he rolled up his sleeves and helped with the install! He did installs before he went into sales. That to me speaks volumes. He and his team did an awesome job with the install. He recommended a 3 Ton Daikin unit which is quietly humming by the side of our house now while my wife and baby sleep comfortably. We recommend Button’s for their fantastic customer service. Thank you Todd, we are forever grateful!

Approximate cost of services:
$4,000.00
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10/10

Barry was a pleasure to deal with, professional, courteous, on time and funny! Our wrought iron double door inserts are the envy of the neighborhood! They are beautiful, well made and worth every penny. I would highly recommend What a Pane!

Approximate cost of services:
$1,300.00
2 of 2 people found this review helpful.
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Company Response

Nice review thanks.
What a Pane Inc.
Decorative Door Inserts
https://www.whatapane.ca/
1-888-401-PANE (7263)