Ron & Izzy from Mississauga

A classic case of buyer beware. We purchased a protective table top glass for our wood table from Bob, the owner of this franchise, it arrived uncovered, unprotected, dirty and had writing on it. After wiping it clean we noticed a long (approximately 10”) scratch and a chip in one corner, as well the corners were not rounded as they were supposed to be. After numerous calls to not only Bob, the franchise owner, but as well as the head office in Texas nothing has been done to make good on this purchase. Customer service should always be top of mind especially in a time of social media.

From our first contact with Ray in the office to our 2 professional movers, we were very impressed with the service we received from Europa! What could have been a very stressful day was made easy by the great services provided by our 2 very professional and efficient movers. They went above and beyond to assist us with our requests and were extremely polite. Considering the hot and humid weather they were working in, they kept their humor and made the daunting task of moving seem very enjoyable. Thanks Europa! We will be sure to share your services with friends and family.