I have used this company in the past found their work satisfactory... not great but okay and I didn't know who else to call to snake out a drain. After this recent visit, I will never call them again or recommend them. The technician arrive with an apprentice which was fine. The technician them proceeded to drag out the job to go over the 1 hour mark so he could charge for a longer service call. I had asked for a FREE estimate for a sump pump but by dragging out the job I felt like I paid for the estimate. The technician spent about 20 minutes in the van teaching the apprentice how to make out a proper invoice and again, I felt like I was paying to train the apprentice. As the two men were in the van writing up the bill, I politely expressed how I felt. The technician avoided me and made the apprentice give the bill to me. Foolish and short sighted on their part because they lost my business for a $2000 sump pump job. I contacted another plumber for the sump pump, got a much more thorough explanation and better price and a much better way to solve my problem.
- Approximate cost of services:
- $240.00