Reviews

10/10

This review is a long time coming since we were away for three month and our minds were on planning our SE Asia vacation. Now that we are home we really appreciate the excellent work Josh put into our home and we can enjoy our renovations. Our kitchen was completely renovated and we are totally pleased with the new kitchen that Josh helped create , especially the new LED lighting he suggested. We got Josh (RidgeLine Homes) from our cabinet maker John (Birchview Custom Cabinetry) whom we used in our previous home. He and Josh worked extremely well together and we are thrilled at the finished product. In addition, we had Josh create and improve other spaces: renovating an ensuite bathroom with wonderful results as well as turn a largely empty bedroom walk in closet into a wonderfully organized "California" style closet with built in shelving all around. "His and Her " sides and loads of storage, as well as add built-in display shelving on either side of our living room fireplace with storage cupboards and a wall mounted TV. Josh did everythlng we asked of him, and conferred with us at every turn. He always cleaned up at the end of every day, and we knew what work was being planned for each day. He is very respectful, and precise and very meticulous in his job.We were very pleased with his pre conferencing about the job and he was very accurate on his quote --No surprises, He put down drop sheet where needed as he worked on the house. I would definitely recommend Ridgeline Homes and owner Josh.for any renovating job in your house. A great Job Josh. There is more to be done when we find the finances and Josh will do it. K&J

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10/10

I was very satisfied with the pre conference with Peter Hillman. He looked at the piping and fittings and told me how to save on energy by duct taping leaky areas. He gave me his best quote compared to other well known companies. He promised the work done on a specific day and the men came on time. The men were excellent. They put down drop clothes and were very neat and careful. We had to leave early and they locked up. We returned later in the evening and there was no mess. Everything was put back in place. We were very happy. Kevie & Jeannie

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Company Response

Firstly, sorry for the later response. We like to get back to people right away!!!!! We realize this is no small decision to make , to trust, who be called to work on this valuable equipment , and/or choose new equipment and the company behind it.
I am thanking you for taking the time to write such a great testimony for the Mackay Heating and Cooling work family. Peter Hillman, is one of the most incredible people I have had the pleasure to meet. He is a man of his word, and he is highly ethical , not to mention , already a great tech himself as well as soft spoken , no hard sales, kind of man. The techs and the support team in the Mackay Heating and Cooling office, take the biggest pride and have the highest standards that make it a pleasure to see them in action daily.
The cleaning up afterwards, is the words we hear a good bit, but we are never bored of hearing it , and being reminded it is important and it is being done all the time. Also, for the record, the mats are washed frequently, by the owner himself!!!!! It is just the kind of down to earth, humble, but prideful type of people that we are .
Thank you , thank you , thank you. From Mackay Heating and Cooling.