A senior in the Humewood area

I called Anything Wild yesterday morning about a major racoon infestation in our roof. The woman who answered the phone was pretty unpleasant and acted like she was doing me a favour to even listen to me. After she got the information she wanted, she promised that someone would call me, but nobody ever did. I chose this company based on their good HomeStars reviews, but I am very disappointed with their idea of "service." People who need this kind of company can do better.

When I called A Animal Removal, the phone was answered by the firm's owner, Chris Wright. He was working nearby, so he and his son were able to come to my house an hour later to deal with the nesting racoons in our porch roof. Chris can't usually provide same-day service, but today, he and his son were able to confirm that I did have a racoon problem, install a humane trap with a one-way door, patch the racoons' entry hole, and show me the finished job less than 90 minutes later. His prices are lower than we expected, and Chris is a really nice guy. Even though he got the job done quickly, we had time for a good chat about racoons, our century-old house, our neigbourhood, and other common interests. Chris will return next week to check the results, but he encouraged me to call him sooner if I see any sign of racoons after tomorrow, or if I have any other concerns. I have dealt with quite a few home service experts, and Chris is one of the best I have ever known. He is my kind of people.