Reviews

0/10

This is the most unreliable service I have ever dealt with! While Merlene is a wonderful housekeeper, the owners don't know how to run a business. When I have gone on vacation and left messages to reschedule my cleaning date, calls are not returned and I have come home to a house that was never cleaned at all! Even after returning home and calling them, there is no response! They often cancel my regularly scheduled cleaning without any advance notice or explination. I have been left with a dirty house numerous times and calls have not been returned ever! Do NOT hire this company! The only reason I tolerated for some time is due to Merlene, whom they obviously farm out at whim and disregard their regular clients.

Approximate cost of services:
$135.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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0/10

REVISED- I gave this company 5 stars initially due to the housekeeper, Merlene who is fabulous, but have revised it to 0 stars as the company is completely unreliable. Please see my updated review. They regularly cancel appointments at the last minute and never return calls, to reschedule.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank You Tina, I knew Merlene would be a great fit for you her attention to detail is amazing so I knew she would get the job done right. All of our cleaners go through an extensive training program before they ever work alone in the field by themselves, I am thrilled to hear that Merlene is doing such a great great Job. Thank you for your continued support it is greatly appreciated. Cheers,

10/10

I can't say enough good things about KC. He is knowledgeable, professional, conscience and personable. Being in the development business myself, I can't express enough what a rare find he is in this industry. I will use his services again and highly recommend him.

Approximate cost of services:
$200.00
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Company Response

Glad to be there for you when you needed us. I hope that all fellow contractors read these comments and be the professional they are suppose to be so that we hear less horror stories.
Thank you!
Doktor Handyman
416-722-9550