This company was a dream to work with. They delivered ahead of time and the quality of their work was exceptional. I would not hesitate to recommend them to anyone.
thank you
Exceptional service and expertise!! have lived in this house for 18 years and the hardwood floors badly needed work. I interviewed half a dozen contractors across the city and got such a range of suggestions that I was totally confused. Bill was the only one who seemed really knowledgeable about the business and was honest about expectations and pricing. With dozens of contractors passing through over the years, Smithwood has been the only one who under promised and overdelivered! It looks like I have a new floor - totally exceeded my expectations!
I highly recommend Grout Restoration Works. Everyone was completely competent and professional. They work to the highest standards and the owners are very hands-on. Rare to find such polite people who were a pleasure to deal with.
DO NOT EVER CONSIDER THIS COMPANY!! I could write a novel on their duplicity. They found every way to add bogus services and were two weeks late in delivery to the U.S. Customer service is non-existent -- they do not return calls and when sufficiently harassed, the GM was insulting to me, stating it was my problem that I had to stay in a hotel for two weeks until the goods arrived. They did arrive but only because they had been subcontracted to a Montreal firm. I wonder if they are actually a moving company at all.
