We need it to install a gas line for our recently purchased stove when we contacted GTA, they came and see the work, gave an estimate when came back to start the work and because there was a minor difference with what they expected to be done, (expected a bigger projected, I guess) they just walked away, not telling a reason. When I contacted them back, Christian just answered ,arrogantly "I am not interested in the job" when I request why didn't he tell me before leaving, he said "you know now." I am shocked to encounter this kind of company that is so unsensitive...
- Approximate cost of services:
- $375.00
- Company Response
We quoted the job over the phone with the home owner, who said the basement was mostly finished but it would be easy to install the new gas line. I gave a price of $375.00 to $425.00 installed. When we got to the house to do the job, the basement was 80% drywalled and the new stove is to be located on the opposite side of the house from the gas supply, which is in the unfinished area. We gave the home owner instructions on the drywall that would have to be removed, and drew lines on the walls and ceilings so they knew where the new gas would be run. After a few calls from the home owners, and a contractor that was helping them, they told me the drywall was removed as I had asked, as well as a kicthen cupboard that was in the way. When we returned a few days later the attempt at removing the drywall was poor at best, therefore we were still not able to install the gas line. Furthermore, in some areas the gas line would be exposed and the home owner did not want to see it. We are licensed gas fitters, not drywallers or general contractors, so we do not remove large amounts of drywall to run gas line. We are more than happy to help people attain the living space they desire, and to help home owners do it themselves. We advise home owners on the best solution, which in this case was not to their liking. We also take pride in our work, in which case we will only perform work if we are confident that it can be done properly and to high standards.