James from Burnaby

Our strata hired Premium Fence to replace the wooden fencing around our property and patios. We had looked at quotes from several companies, and Premium Fence was reasonably priced compared to the competition but also offered a longer warranty. The office staff were very professional in the way they handled our business, from providing a quote to scheduling the work. The crew showed up on time, worked efficiently and generally did a good job of cleaning up afterwards. Their workmanship was also very solid, and the fences were much more sturdy than the ones the builder had originally installed. After a year we noticed problems with one rail and one post. I contacted Premium Fence and they responded promptly, arranging for one of their workers to come to our property and fix the problem. The worker was also very professional in the way he arranged a date and time to come and do the repair. All in all I think it took less than two weeks between reporting the problem and having it fixed. I was very pleased with the way Premium Fence stood behind its warranty, so I would certainly recommend them to others.

We have a multi-unit townhouse complex, and first worked with CertaPro in 2009 when our building needed to be re-painted. The crew was very professional, and even though the job was complex with multiple trim colours, they got everything right. Five years later the building still looks great. So this summer when we needed to get our fencing stained, we called CertaPro again. We were impressed by how quickly the job was done, and with minimal disruption to the residents. On both jobs, CertaPro's quotes were very competitive. Mike, the general manager, does a very good job of explaining all the costs up front - no surprises - as well as being clear about the scope of the job and the approach he will take. The painting crews arrived promptly every day and did a good job of cleaning up. Next time we need some painting done around our building, we will definitely give CertaPro a call.