Paid for several bricks and other stone to complete my patio and front yard before having a BBQ next weekend. Gave a week's time to have the order delivered and paid for it in full when I placed the order. Had to go to the office today to find out what happened with my order when it didn't show up and when no one returned my call. Found they had sold the bricks I had purchased and paid for to someone else and already delivered them to the other customer. I asked for a full refund, and thankfully got it. If you shop here, make sure you get everything in writing and follow up on the order- they may sell your stuff to someone else too.
- Approximate cost of services:
- $600.00
- What could this company do to improve their services?
- Be accurate with their orders, follow up with customers, deliver a courtesy follow up call, and confirm orders going out first thing in the morning.
- Any advice to offer fellow homeowners facing a similar project?
- Hire someone else
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