I had several companies come out to give me a quote to install chain link fence with privacy slats. Duraguard was by no means the cheapest however they were using a heavier guage product and chose them based on that and their reputation. I was short privacy slats and called the company to tell them they hadn't dropped off enough and was told that if I wanted "extra" I would be required to pay for them. I purchased 2 additional bags of privacy slats for an additional $92.00 and am still short about 2 feet. I called the company again and was told that they simply couldn't "give away" this product. I explained that when I was given the quote I assumed it was to complete the job and was told that It specificly said on my estimate that only a 62 feet of privacy slats were included. Moral of this story is that I have learned a pricy lesson - Always re-measure what the estimator has done. Too bad that I trusted the estimator (Who acording to Duraguard has now retired so there is no way to clarify this issue). Sucks to be me!
- Approximate cost of services:
- $3,300.00