Reviews

10/10

Our boiler broke down a few weeks ago and Michael swung by to see if it could be fixed. He's kept the old beast alive in the past. But this time he couldn't do it. The part just wasn't made anymore. So I order in a new boiler. The team arrived within a few days of placing the order and relatively quickly took out the old one and installed a new one. Slight glitch as they found a small defect from the manufacturer. Fortunately not too cold out so they shut it down and arrived a couple of days later with the new part. Thoroughly tested everything again and even found a small leak in the adjacent water boiler. Left the basement clean when they left. Always pleasant and always willing to please. I recommend them completely.

Approximate cost of services:
$800,000.00
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Company Response

Thank you, Robert, for this amazing review and for taking time to write it! We appreciate you being our loyal client and continuing working with us! We, at Air Point Heating and Cooling, take pride in our work, as we strive to provide only the best service, with competitive pricing and professionalism of our techs. But our main goal is to make our clients feel comfortable, so we are making sure that the work is explained by our staff at their best ability. We hope that nothing changes in the future and we continue making you feel happy and satidfied about our work! Again, thank you for sticking with us and we hope to be of service for any future of your HVAC needs!

1/10

Brutal customer service. Won't refund on products even when they're in the wrong or the product is falling apart. I bought an AC adapter for my Mac. It fell apart. I took it back, they said they wouldn't refund but would exchange. Guess what, they never have it in stock. Bought a tool kit for my Mac--asked specifically for one for a Mac. No tools in the kit fit a Mac. They wouldn't give me back my money. Never use them, never buy from them.

Approximate cost of services:
$200.00
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