Elijah

Furnace King has been a pleasure to work with from start to finish. Sandip answered all my questions during our initial meeting, offered several options and we were able to decide the best path forward for me. What really put Furnace King over and above was the pre & post install customer service. Sandip answered all my emails/texts within an hour. In this day and age of endless information on the internet, it's not difficult to know what you want. So Furnace King puts customer service at the forefront as that is how they can differentiate themselves. New units are working great in this heat wave. Install was done exactly how we discussed with no surprises. Thanks Sandip & Thanks Furnace King

So I also agree with everyone, that homestars should of been reviewed prior to asking Appliance Repairman to come by. Unfortunately I was in a pickle as my fridge was leaking and I wasn't well versed on that shut off valve. Are they a rip off? Yes. I had my my filter and filter cartridge replaced (max $150 in parts and less than 1hr labour). I was charged $520+hst That being said: - They were at my home when they said they would - Repair tech found leak point, told me solution and presented cost - I accepted. Parts were ordered. New appointment scheduled - They came as scheduled. Fixed the problem I can't give them a zero, as they did what they said they would. Should I have paid $200 less? For sure. Using them is a decision I regret, due to spending more than I would have liked, but the problem was fixed.