Reviews

10/10

My mother's roof was destroyed by a fallen tree. We hired OCG to complete the repair. They were truly amazing to work with. Everyone was professional and courteous. It was a very major job that meant replacing all of the roof trusses. They replaced electrical, drywall, roof trusses, roofing, insulation, etc. They worked with our insurance to make sure everything went smoothly and it did. They finished exactly on time and on budget. Adam Radmore, Bryan Sim and Fatima Abbas were absolute rockstars at their jobs and amazing points of contact. When OCG was finished they left the house spotless and immaculate. This is a company that truly follows best practises. If you are considering hiring them, do it. If I could give them 100 stars I would. Thank you OCG for making this a painless process!

Approximate cost of services:
$120,000.00
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Company Response

Thank you Robin for this amazing review!
We greatly appreciate your feedback and are very happy to hear you are pleased with the outcome and service of OGC

10/10

I hired National Capital Irrigation and Hydroseeding to install a very large 11 zone irrigation system for our new home. I needed a system that would use river water and that could be fully automated to my phone. Craig came and gave a thorough and very fairly priced quote. After comparing them to the other companies I found them to be significantly better equipped to do the work. Due to the layout of our driveway our zones were complicated. (pic attached). The other companies wanted to cut our driveway, while Capital Irrigation has the proper drilling equipment to go under the driveway. They were extremely professional compared to the other bidders. Craig's team lead by Tom was outstanding. They made sure I understood every aspect of the system and took their time to perfect its operation. It has only been a week and we have already seen an immense difference in the quality of our lawn. The power savings will also be significant, this is all tracked in their app. I highly recommend Capital Irrigation and Hydroseeding. They are by far the best in this industry and we are thrilled with our results. 5 stars all the way, and to the entire team!

Approximate cost of services:
$9,500.00
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0/10

I hired this company to move our things into storage and then into our new home. They quoted us $250/month for storage. After they had our possessions they changed the price to $434/month without permission. They almost doubled the price. Attached you can see the original quote along with our final bill. Additionally they doubled the moving quote cost once they had our possessions in their truck. When I complained the owner threatened to sue me. It's my opinion in my dealings with this company they engaged in dishonest price switching.

Approximate cost of services:
$5,000.00
1 of 2 people found this review helpful.
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Company Response

Robin St.Martin is misrepresenting the facts and his complaints are unfounded.

Our estimate was based on an inventory list provided by the customer that was grossly inaccurate. We pointed this out before starting the move and informed Robin’s wife (he was not present) that the cost would increase significantly as a result. She apologized and indicated her acceptance of the increase in cost. Robin also acknowledged this in writing, saying that he was "very aware there was an increase in service" and that our "rates were increased accordingly" and “I fully understand we will be paying an increased amount for storage and an increased amount for the move into our new home. That’s fine”. He also acknowledged that he chose us because of our “stellar reputation”, that our employees were "polite and courteous", and that he "tipped them at each move due to their excellent customer service skills". In the end, Robin received excellent service from start to finish from the moving crews and paid appropriately for the service provided.

Any mention of possible legal action against Robin is in direct relation to his attempts to slander our company by circulating false information. I will not dignify Robin’s malicious attempts to defame my personal character with a response. The stellar reputation of our company speaks for itself. With over 11,000 happy customers served, we are very proud of our company and the level of service we provide. We try very hard to please every customer, but occasionally we encounter individuals who are never happy, regardless of the exemplary service they have received.