Reviews

10/10

WaterMart provided my in-home water filtration system many years ago. Since then, they have been diligent and prompt with semi-annual, required maintenance service. The latest service by Zia was no exception to the extremely high standard set and maintained by WaterMart. Thank you - and keep up the great service!

Was this review helpful?
Company Response

Hi Paul, thanks so much for your business over the years - both for your home and for the office. Thank you also for taking the time out of your day to write us such a great review. Zia is a true pro and we all feel thankful to have him on our team. I have passed on your kind remarks to him and he passes back his thanks. Please don't hesitate to get in touch anytime if you have follow up questions. All the best! Dave, Zia and the rest of the Watermart Team.

10/10

Dave and the team at WaterMart installed a water filter at our office and regularly service the system and filters. They are always prompt, efficient, and friendly - a worthwhile service for healthy water!

Was this review helpful?
10/10

My 10 year old Samsung Digital Light Projection TV stopped working. It still had a great picture and sound, and I hated the idea of replacing it and sending it to landfill. Oscar showed up promptly the day that I called him (after hours even) and diagnosed and fixed the problem in less than an hour. Most of the hour was time to go back to his shop to get the necessary part. Oscar was courteous and professional. I will highly recommend Oscar to friends and family.

Was this review helpful?
10/10

Dave Seagrim and his team were recommended by a previous customer who raved about their work and about the quality of their products. Their professionalism and thoroughness are second to none. Dave listened to my water concerns and explained the features and costs of various filtration options -- ultimately making a recommendation for a reasonably priced solution with a minor upgrade. I chose to have the same system installed at both my home and my office. The installer showed up at both locations exactly on time and left no mess behind -- I actually think that both sink areas were left a bit cleaner ! I recommend Dave and his team to anyone who wants a water filtration system for their home or business. Watermart has yet to perform any regularly scheduled filter replacement, but I expect to be as pleased with their work then as I am now. What better service can a service provider provide ??

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks so much for the great review, Paul! It was a pleasure doing business with you and I'm so glad to hear that your staff has an elevated appreciation for the coffee now that it's made with high quality water (maybe I can market a benefit of our systems as "makes staff happier"?). Please let me know anytime if you have questions about your water filtration systems. Thanks once again. Dave.

10/10

As a member of HomeStars.com - Toronto, I turned to the service when looking for an appliance repair service for my 10 year old washing machine, which had given me reliable service until Dec 24th, 2009. I found Steve Brannan and gave him a call. I described the problem, and the age and model of my washing machine. Over the phone ... so at no financial advantage to him ... he diagnosed the problem and told me that the cost of the repairs (a new timer) would be more than the washing machine was worth. It was better to buy a new one. On the one hand, I completely believed him, but on the other hand, I couldn't imagine that a 10 year old washing machine was destined for landfill. I asked Steve to come over anyway and have a look. (Yes, I was willing to pay to get exactly the same advice that he had just given me for free !!) Steve came by, checked things out, and repeated his diagnosis. I had since had the same verdict from another source. Still undaunted, (because I am that kind of stubborn), I called a parts supplier to find out the cost of a new timer. Yup, almost half the cost of a new washer. Plus, I would still have to pay to have the old timer removed and the new one installed. I'd have no warranty, and still have a 10 year old washer. Finally, I decided to buy a new washer on the same day that I saw an article in the Globe & Mail which quoted Steve lamenting that appliances are not made to last like the used to be. Karma ?? The new washer arrived on the same day as Steve's modest bill. I have paid Steve's bill happily, and paid for the new washer grudgingly. Clearly appliances are not made to last nowadays, but some repair people give you service and advice that restore your faith in humanity. My washing machine was one of the former, and Steve is one of the latter. Thank you Steve !!

3 of 3 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much for this great review!