Reviews

10/10

I hired Wayne the first time to do some work in my home on skylights in need of repair and he did an amazing job and fixed a cracked ceiling too while he was here. He specializes in mold and when my bathroom renos went sideways (with another contractor) I called him immediately. He did an amazing job at ripping out only what he needed to and completed the necessary repairs. He is truly an expert at what he does. I would recommend his work to anyone and have beautiful bathrooms thanks to him.

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0/10

This contractor was hired to renovate two bathrooms in my home. He is personable and talks a good game. He unfortunately created a disaster. He renovated my bathroom and built a new shower which within a few months was full of mold, wood rot and water seeping under floor tiles. This shower had to be torn out and reconstructed. The second bathroom leaked into my powder room below, had cracks in the grout, an improperly installed tub, a vanity falling off the wall, cracks where he mudded and painted and this shower and tiles needed to be ripped out as well and reconstructed. It left me with lots of $$$$ in work I had to pay another contractor to fix everything. He admitted fault to poor workmanship and offered a settlement which was an unreasonable amount. If you know that your workmanship led to this then you act accordingly. I have extensive photos, emails and text messages to substantiate everything. I have included just a few photos below. Do not make the same mistake I did. The portfolio can look beautiful but the contractor needs to have the skills to actually do the renovation. I trusted an old friend with a referral and it was not the right thing to do. Do your research and ask for multiple referrals.

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8/10

I have had my home security provided by Protection Plus for 3 years and they are responsive and helpful when I need servicing. Recently I had a concern regarding my motion sensor and Steve was so helpful in walking me through the testing and talking to me about options for monthly monitoring and options if I choose to give up my home phone. I pay for the service with a warranty fee built in for peace of mind and I am satisfied with the service I receive.

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Company Response

Thanks for your business Toby. Good to see you are satisfied with our service.

10/10

I have been using Nature's Helper for the last 4 or 5 years now and they are fantastic. Chris works out a fee depending on what I want that season ie. aeration, overseeding, weed control etc. Ihave recommended this company to a few others who still continue to use his services as well. They show up on time, will come back if you are having an issue or are ot satisfied and my lawn looks beautiful while everyone elses is full of weeds. We have park land in front and behind our homes and he is still able to contain the spreading of weeds.

2 of 3 people found this review helpful.
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6/10

My dryer stopped working and smoke was coming out of the panel. I called Murray's Appliance Service and he was able to come out that afternoon between jobs to assess what was wrong. He left and bought the part and came back and completed the job the same day. Parts were $35 and labour was $100. He was polite and got the job done. Labour seemed a little steep but overall it was less than investing in a new dryer.

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8/10

I had Pete seal my driveway a couple of times but last year with all the frost quakes, my driveway dropped and left a big gap between the garage floor and the top of the driveway. I called Pete and he came out and added asphalt to the top of the drive to create a bit of a ramp. Unfortunately, after he did this there was some water pooling in spots so I called him back and he came and fixed it. A great company and while it might take him a bit to get to your place, he does good work and he's an honest guy.

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10/10

I had a broken basement window and needed the glass replaced, Don not only replaced the glass in my window but also replaced the mirrored glass in a frame I had that was very important to me. He was personable and on time and did a great job....I would definitely recommend this company to others.

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Company Response

Toby
Thanks so much for your kind words we appreciate your business and thanks for the referral.

Don

10/10

That dreaded time came when every home owner has to start calling to obtain quotes for new roofs. We had some companies working int he neighbourhood that gave some quotes that at first glance seemed great but what they offered wasn't even in the same ball park as City 1 Roof Works. I had 6 quotes in total...5 from very reputable companies and one endorsed by a very well known contractor on television. Roof Works explained everything in detail, took the time to answer all my questions, answered both email and phone and provided me the best price for quality work. The crew was professional and polite and took extra care and caution because i have a dog and small children that would be running around in the yard after their cleanup. They took down satellite dishes I no longer needed and cleaned out a down spout for me, all above and beyond the scope of what we had agreed to. I would recommend this company to anyone looking for a new roof and/or skylight replacement. Danny and the guys at City 1 Roof Works take pride in their work and did a fabulous job at my residence.

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Company Response

Hi Toby
Thanks for the great review, your roof looks great.
It was a pleasure dealing with you and thanks for choosing quality over price for your home.
Congratulations on your new roof and a special thanks to the crew for another great completed job.
Have a great Summer!
Regards
Danny A