Since Breckenridge was the concrete subcontractor for Shane homes we thought that since they were in pouring our driveway and patio pad for our new home we would get them to do some stairs and a sidewalk along the side of our house at the same time. The initial visit was very good and they gave us a quote that we thought was a little high but reasonable. When asking questions before we signed a deal they were very quick to answer and good to deal with but... Once they had our money in hand their whole attitude changed before the work even began. It was impossible to get a response from them on any questions, issues or warranty work. They have given us the distinct impression that once they have your money they don’t care about you anymore. After the job was completed the ground under the concrete settled out which was to be expected. To get them to come back in to back fill was almost impossible and their poor fix was to push some loose soil under the patio pad so that you couldn't see under it any more. Just to give you an idea the pad was about 12 feet square and the entire pad was floating in midair. The kicker is the left over clay (about 9 wheelbarrows full) was dumped just outside the gate of our back yard in the nature reserve. When I called to get them back out to clean it up they just said that it wasn’t them... BUYERS BEWARE WITH THIS CONTRACTOR… POOR COMUNICATION AFTER THEY HAVE YOUR MONEY, VERY POOR WORKMANSHIP, WILL NOT OWN THEIR MISTAKES…
- Approximate cost of services:
- $9,500.00
- What could this company do to improve their services?
- Better communication and own/fix their mistakes.
- Any advice to offer fellow homeowners facing a similar project?
- Not use Breckenridge.