It's been 2 years since the renovation so we've had time to think about the work that was done. First the good parts: 1. Was accommodating to our needs 2. Mostly quality work 3. Decent communication 4. Followed design closely The bad parts: 1. The job took almost 4 months 2. Towards the end, communication broke down 3. Towards the end, details left unaddressed to the degree that they walked away from a few thousand dollars Overall, we enjoy our kitchen and it looks amazing. As another poster stated, if you get the right Colin, then the results will be great. If not, you may get less than you expected.