Reviews

10/10

I needed a hook up kit for my Washer/Dryer which were being replaced for me by Whirlpool. I needed it quickly and CAS cheerfully ordered it for me and had it delivered quickly. I would definitely recommend them. Not only were their products well priced but it shows great customer service when even a $30 part is treated as a priority. Thank you!

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

TJ came to our home to quote on the removal of the fireplace. He and a fellow employee removed it a few weeks later. The quoted price is what was charged. They were extremely pleasant and cleaned up after the removal. When they were leaving he put my garbage cans in the garage for me, which was super nice of him.

Approximate cost of services:
$800.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your review
It is all the small things that also go with a big job that make a difference
Terry

10/10

I chose this company from HomeStars and a referral. They had to sand the venetian plaster, various glazes and other imprinted designs off my walls. The team was very polite and went out of there way to ensure the floors were covered, cupboards, counters and doors were covered and taped to reduce dust. They cleaned up every night before they left so we were able to use our home. Ian provided us with a quote and kept to it, despite having to do some extra work. In fact, they painted extra doors because they thought it would look better. We were also provided the service of an interior decorator at no charge to help with colour selection. I am very pleased with Ian and his team. I would highly recommend them.

Approximate cost of services:
$5,000.00
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Company Response

Hi Debbie,

Thanks for allowing us the opportunity to work on your project and taking the time to write us such a great review. Your project presented some very unique challenges between the Venetian plaster, faux finish, and striping that had to be removed. We appreciate a good challenge however and had a lot of fun working on your project to ensure that everything turned out just the way that you wanted. Thanks again and we look forward to returning to to your place in the spring to help you with the bedrooms!

Thanks,
Ian

3/10

Phantom screen installed August 2013. Chips appeared in paint Dec 2013. I had e-mailed and called repeatedly & was told they will repair it. As of May 13/14 nothing had been done. ***After posting my review May 14/14 The company sent out their representative, Quentin, who is a very likable and professional young man to replace the door. The work was completed 2 days after posting my complaint.

Approximate cost of services:
$550.81
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Company Response

Debbie, We did receive your service request in December and we indicated to you that we were unable to complete the service due to the extreme cold weather and that we will complete it in the spring. Customer service is very important to us and we are glad we were able to resolve your issue.