Reviews

10/10

I called Adrian because of his company’s high score and great reviews on HomeStars. On the phone Adrian explained to me the importance of properly installing a TV mount system. I told him that I already purchased the TV mount system and we agreed on a time for him to come to our home. Adrian was on time and took his shoes off so not to dirty the carpets (he took them off each time he came in and out of our home, not a big deal to some people but it showed professionalism). The TV mount system that I had purchased for $200 would not work well because the wall it was supposed to be drilled into had pipes from a shower within it. Adrian offered to provide one that he had on his truck which would work better, was much stronger and can tilt many more degrees than mine. He charged me $110 for that one (I returned the one I purchased from Best Buy and saved $80). He did an excellent clean job of installing the TV mount and TV as well as providing new cabling/wiring we needed. As an aside he cleaned bubble gum off another LCD TV we have that we couldn’t get off. The price included was for the TV mount, the labour to mount the unit and the cabling/wiring (for just a simple straightforward mount job I believe Adrian charges $100, while you can find people for less, the ones I contacted seemed uninterested in explaining the process or care to be careful to do a proper install that will last). Adrian’s price was fair & reasonable; his work was excellent & professional and he left the area clean.

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Company Response

Thank you Joseph.
TECHSystem Telecommunications

10/10

A friend recommended Air Seal Insulators Inc. Airseal.ca who insulated his whole house with Spray Foam. I called their office and made an appointment with Alana. Alana came out to my home and walked through my basement taking careful measurements of my whole basement. She also made a recommendation to insulate my crawl space. We agreed on a price and set a date for their crew to come out and complete the job. Zolty and his crew came on time and were pleasant and professional. They completed the job in less than a day. They worked quickly, efficiently and left the basement very clean. They even taped the face of the studs so that the dry wallers had a smooth surface to install the drywall. I would definitely recommend them. Of all the spray foam companies they were the most efficient in getting back to me. It was a truly a pleasure to do business with them.

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10/10

Our Central A/C & Furnace both needed to be replaced. The A/C broke down last week (installed 1981) and with a heat wave in the forecast for the following week we wanted the new system in fast! I had scouted several companies, but what struck me instantly about Premi-Air Heating & Air Conditioning was A.J.’s (Sales Manager) helpfulness, professionalism and willingness to fully explain the steps they would take to replace my A/C and furnace. A.J. expedited an appointment for that evening. Jack (President-Residential Division) came out in the evening and took all the necessary measurements and performed a heat loss test. Jack explained which A/C system and how much tonnage would be appropriate for our home and the benefit of modulating design for a furnace that uses a firing rate at 1% increments to match comfort levels more exactly. Jack was also very knowledgeable in every possible rebate, grant & tax credit, with his assistance and direction I had a Home Energy Audit done immediately,( our savings with rebates, grants & tax credits is a whopping $4,205!!). The following morning A.J. called with the heat loss calculations, explained the system they recommended and reviewed the costs. The following day two technicians installed the new A/C & Furnace. The two technicians (Nick and Paul) were very courteous and left the work area spotless. For the past two days we have had temperatures in the 30’s (high 30’s with the humidity factor) I had the system set at 71 degrees Fahrenheit (21 degrees Celsius) and the system held that temperature through the house even with a house full of guests for dinner. Premi-Air took the stress and headache out of what might have otherwise been a daunting experience for us. They delivered efficient friendly service and sound quoting. I will continue to recommend Premi-Air Heating & Air Conditioning to family and friends.

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Company Response

Thank you Joseph for that detailed review. I am so delighted that you appreciate all the hard work, knowledge and preparation involved in a system replacement. It's not just changing a box in your basement, rather, it is a comprehensive review of the requirements of your home and your comfort preferences. Anyone can install a furnace, but not all companies have the training to calculate just how much heat and cooling you require. Not many companies know how to navigate through the complex web of government and manufacturers'incentives and rebates to maximize your funding. And not many companies care and appreciate your business as much as we do. Thank you so much!