Kathy from Calgary

This company can't even manage basic cleaning! Three people came and were instructed to clean 3 areas after some construction - basement bathroom, laundry room and main floor kitchen. I told them I would only pay for 4 hours total - I think that's when they decided to do a half-assed job. Didn't even wipe the dust off the garbage can lids, open shelves or the front of the washer and dryer. Then when I sent them pictures of the crappy job, they defended their terrible job by saying they couldn't do it in the time allowed. What does it take to wipe a garbage can!? And then they charged me for the full 4 hours, even though my door camera shows they worked for 3 hours and 6 minutes each. Such a terrible company - stay far away!

When I woke up the first thing I noticed was an electrical burning smell, then I felt that there wasn't any air coming through the vents, even though we have the blower running constantly. I looked on Homesteads and found Distinct Heating had a perfect rating, so I called Nate. He came over a few hours later & diagnosed the problem, as well as other problems that were causing damage. He had to go and get the part, but came back in the afternoon & we had heat again! Nate was great about letting me know the cost upfront as well as providing me with information about replacing our 18 year old furnace - a job that can't be done until the summer. I would highly recommend Distinct!