Reviews

10/10

This is the 3rd time utilizing their services and I continue to be extremely satisfied with their high level service. From the people that answer the phone to the service technicians, this company is absolutely in a class by themselves. No, they do not pay me to write these reviews, they just know how to look after their customers in a timely, efficient, and fair $$ manor. FYI, my system works great, but I decided after 8 years to upgrade my humidifier. Thanks Alex for doing a great job and cleaning up after yourself. Jeff -Thornhill

Approximate cost of services:
$950.00
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Company Response

Thank you, Jeff, for being our loyal client and for taking your time to leave us such a great review! We, at Air Point Heating and Cooling, are taking the comfort of our clients seriously and close to heart. We take pride in the quality of our work, in the professionalism of our staff and in loyalty of our clients. We do our best to live up to the high standards and expectations of our customers, and strive to provide only the best service at the reasonable pricing. Thank you for staying with us and we hope to be of service in future!

10/10

2 Years ago when I needed them they were at my house in just hours! The other day when I needed them, they were at my house again in just hours. This company never ceases to amaze me. Their technicians are incredible and their follow is the same. I trust them 100% which I know is very unusual when it comes to any service/repair companies. No, they did not pay to me write this, but I am just so impressed with their high level of in home & customer service as well as their fair pricing that I felt compelled write another review 2 years later. Don't even think about getting a 2nd quote, just call these guys! Jeff

Approximate cost of services:
$135.00
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Company Response

Thank you Jeff for being our loyal client and we are thrilled to hear that you are happy with the quality of our work! Your words mean a lot to us! In Air Point Heating and Cooling we take the problems of our clients close and do our best to solve them in timely and professional matter. We hope to continue amazing you in the future by providing excellent, fast and best-quality service! Thank you again for sharing your experience and for leaving us such a wonderful review, we are truly touched!

10/10

Air Point is a company unlike any others. They are in a class by themselves. We had them install a new high efficiency furnace, AC, and Air Filtration system 7 years ago and any time we had a question, they called back within minutes. When I needed quick service today (July 5th 2018 hottest day of the year) they came within 2 hours! Who does that? Oleg, thank you for coming to our rescue today. You are one in a million and most of all I trust you and your team. I would never hesitate to recommend your company to other businesses, freinds, and relatives. Thanks again. Jeff Albert-President/CEO Cutting Edge Sales & Marketing Canada.

Approximate cost of services:
$0.00
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Company Response

Thank you Jeff for your review. Your satisfaction is very important to us and your feedback allows us to improve our company's every day operations. Whether it's the hottest day of the Summer or a freezing Winter day, we want to ensure we can provide you with quality services in an efficient, timely manner. Your loyalty over the years means a lot to our company and we look forward to servicing all of your HVAC needs for years to come!

8/10

Called this company and told them the code that popped on my oven screen. They reviewed what relay boards could be bad, ordered 3 new boards, called me to set up a time a day later, came on time. The Technician was clean, very professional, and only used 2 of the 3 boards needed to repair the oven. Yes, it wasn't cheap, but the oven was only 5 1/2 years old and in great condition.

Approximate cost of services:
$650.00
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1/10

Terrible after sales service. Solid Maple Cabinets cracked. Gerry wanted nothing to do with the issue. Told me that my humidifier needed adjusting. That would have been true if I hadn't spent 8K on a new state of the art system before the kitchenreno. These guys are not reliable.

Approximate cost of services:
$30,000.00
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