Very helpful staff. I had been to many stores around the city and was overwhelmed by the choices. The salesperson took me directly to beautiful pieces that I love! Their prices were better too. Most importantly, we had some trouble with installing our chandelier ourselves and someone came out and completely took the piece apart, fixed it, and rehung it. He even lengthened the crystal strings to make our chandelier even better. Highly recommend this store - will be a loyal customer from now on!