Reviews

10/10

Watermart is a great company and Dave and his staff always take care of everything. I like the fact that they use certified filters that are verified to perform the job per specs. They send out reminders on filter changes and you can get any manner of help if you plan to do some simple maintenance/filter changes on your own. I can't remember the price so I'm really only guessing. Price is never a concern for me if I know the company will do a great job, but my recollection is that when I found Watermart they were competitive with their price compared to others, but their level of quality is higher.

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Company Response

Hello Bill. Thank you so much for writing us such a great review. I'm so happy to hear that you feel we've taken good care of your water treatment needs over the years. It does make sense to send out reminders (I wouldn't remember to change my own household filters if our system didn't remind me) - I'm glad you think so, too. And yes...we do try to stay competitive our pricing. Always happy to help if you have follow up questions or questions about the local water supply. Please give us a call any time. Many thanks once again. Dave & the Watermart Team.

10/10

Thanks to Dean, Memet and Jose for doing a solid, professional job in every way, from customer service, quote, parging and clean-up. The foundation (from 1924) had a couple of deep gouges in it (5 inches deep and about 4 feet X 5 feet (vertical/horizontal), likely from a neighbour's leaky downspout. The surface was loose along the whole side so they scraped down till they found solid and then built it back up with layers. Cosmetically it looks very good while it adds strength and leak-prevention to the wall. I have NO problem recommending this company. You can't take chances with a foundation.

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Company Response

Good Afternoon Bill:

Thank you for taking time to share your experience with us here at G J MacRae. It is so important for others to know who they can call for information on basement repair. Dean, Mehmet and Jose will be very pleased to know you were satisfied with their work. Feedback for their efforts and recognition for their excellent work ethic is very rewarding and important. I will be sure to bring your comments to their attention.

Noreen
G J MacRae Foundation Repair
www.wetbasements.com

10/10

Superb company, entirely professional. Dario and Andre are highly qualified and did a perfect install. They used threaded gas piping which is my preference, although it's a lot more work for them, and ran both exhaust and intake from the tankless across house width to get them out of the way (again a lot more work). All their work was neat and well-designed. As a result, the furnace and tankless are running at top efficiency. I would recommend Hurricane to anyone without hesitation.

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10/10

Very impressive company. First of all Valentyn is a very nice person, very good at assessing the problem (experienced), and easy to work with. He came at the appointment time and assessed the issue very quickly. He determined that the cylinder needed replacing to fix the lukewarm water issue (cylinder allowing mixing of water) and that the spout was causing the leak behind the wall. It all made sense, based on where the leak was damaging the wall. He reseated the old, loose spout with new (orange) plumbing tape (thicker than white tape) and it screwed in tightly to the vertical. The new cylinder will be ordered to replace the old one, if available. Otherwise, Valentyn will redo the faucet system. He explained how this would all be done if that needed to happen. To find DrainCom, I narrowed my search to 12 plumbers, and after assessing cost, problems customers had, workmanship, and how established was the company, I came up with DrainCom that filled all the qualities. We are very happy with Valentyn and DrainCom, and would recommend them to anyone.

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Company Response

Hi Bill, we thank you for taking the time to share your positive experience with our company. We are very pleased to hear that Valentyn was able to assist you and that you received excellent customer service. We thank you for recommending DrainCom to your friends and family and we thank you for your business.

10/10

My second entry for Atlascare. Stephanie and Alex did a great job cleaning the ducts with some very high tech equipment that you don’t see with other companies. They created clean entrances to the ductwork to facilitate access to all areas, and used, when required, narrow nozzles to access non-removable old-style vents. With their use of slip-on covers and temporary rubber carpeting, they left absolutely no mess whatsoever. On top of all this they were a lot of fun and didn’t seem to mind my bad jokes.

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10/10

Best company I've ever hired. Gary, Herald, and Rick did a perfect installation and Fraser covered all aspects of what needed to be done and the details of the contract. Everyone, including the office staff, were professional and polite. I didn't have many questions or requests because AtlasCare puts everything in the contract. The warranties are excellent and the installers knew exactly what they were doing. This was important because heat pumps are quite a bit more complex than air conditioners. They took the time to check every component and line so that everything worked exactly to specs. This company sets the standard for what companies should be like, but usually aren’t.

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