Reviews

10/10

Great selection of tiles and bathroom fixtures. All materials were competatively priced and Maria was extremely helpful in helping me select the required materials. I had a bunch of exchanges to do and had absolutely no trouble getting that done. Very patient staff! Thanks!

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9/10

I choose Drainworks based on the reviews I read on HomeStars. I am overall very satisfied with the company. Philip was great! He was on time, methodical in his assessment of the work to be done and left the place clean. The job was very well done, but not cheap! The cost listed is for 3 hours of labour and a few small parts.

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Company Response

**Thanks Meera** We appreciate your review and we value your input. We are happy to know that you were very satisfied with DrainWorks. We just wanted to point out that although Phil was actually onsite for 3 ½ hours, time spent is not such a good indication of value received as we do not charge by the hour, we charge by the job. This is highly advantageous to you because we send a plumber with 25 years of experience fully equipped to your home with the capabilities to complete the same job quicker and for less; which means he takes up less of your time as well. It would take a less efficient company longer and end up costing you more. Hope we have shed some light on this aspect for you. We certainly do appreciate your business and we definitely look forward to being your plumbing and drain service providers. Thanks for choosing DrainWorks.

10/10

I don't think anyone can beat their exceptional customer service, pricing and workmanship. The job was professionally done and clean!Bob, his mother and the two installers were very, very nice to deal with, by far the most pleasant contractors I have dealt with. They were prompt in returning phone calls, always had a smile and assisted us with patience. I also got a great deal on swiss made sink and faucet - 50% off. I would hire them all over again! Thank you!!

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