Reviews

1/10

Of course main drain line failed at 10:30 at night, the only company who got back to me was Mr Rooter. Needed to authorize over $200 camera drain, had to pay insurance fee to snake drain. The guy who came out was terrible. He opened the root clog enough for the waste to drain, but couldn't remove all the roots, then presented me with $600 bill. Had to invoke warranty call. Second guy who came was an actual journeyman plumber. He complained about this being not a journeyman plumbers job, and wasn't told by the company that this was a warranty job. But the guy worked hard to clear the roots he could out, and ran the camera through the drain to show the job. Expensive !!!

Approximate cost of services:
$600.00
2 of 2 people found this review helpful.
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10/10

Came and gave an estimate in timely fashion, arrive at time that they said they would be there, did the job and were gone. clean up could have been better.

Approximate cost of services:
$0.00
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Company Response

Thanks for the positive review. Months later I can't remember the details of this job. By all means it's a fair expectation that the site should be left relatively clean when we leave. I hope we do better on the next job.