Reviews

10/10

I posted my request on HomeStars and almost immediately got a response from Michel , the owner of The One Roofing. I checked his reviews which were consistently excellent. A quick and reasonable estimate followed, to replace the shingles on our A-Frame 4-season extension. Michel helped me find the best quality, matching shingles and he purchased and delivered the materials. His estimation was exact and very reasonable. I paid half up front to buy the materials and the second half after the job was completed to my satisfaction. He arrived sooner than expected and tarped the worksite well….the flowerbeds were protected, and we did not find a single nail or piece of debris after the job was finished. He transported the waste to the local dump. He showed me how the choice of shingle mattered if I wanted to avoid high wind blow-offs….a strong untearable fabric nailing strip. He showed me the evidence of a poorly-adjusted nail gun driving nails clean through the shingle and thus greatly increasing the chances of blow-off. He layered the ice-water shield and HAND HAMMERED quality nails into the shingles. We hardly heard him…. no noisy compressor , no work radio blaring, no gunshots. He took the initiative by checking and finding that our ridge vent had not allowed enough space between the sheathing to ventilate the cathedral ceiling properly. He enlarged the spacing and recycled our metal cap; this will lengthen the life of the shingles under our high sun Hand Hammered Roofing Excellence I posted my request on HomeStars and almost immediately got a response from Michel Martin, the owner of The One Roofing. I checked his reviews which were consistently excellent. A quick and reasonable estimate followed, to replace the shingles on our A-Frame 4-season extension. Michel helped me find the best quality, matching shingles and he purchased and delivered the materials. His estimation was exact and very reasonable. I paid half up front to buy the materials and the second half after the job was completed to my satisfaction. He arrived sooner than expected and tarped the worksite well….the flowerbeds were protected, and we did not find a single nail or piece of debris after the job was finished. He transported the waste to the local dump. He showed me how the choice of shingle mattered if I wanted to avoid high wind blow-offs….a strong untearable fabric nailing strip. He showed me the evidence of a poorly-adjusted nail gun driving nails clean through the shingle and thus greatly increasing the chances of blow-off. He layered the ice-water shield and HAND HAMMERED quality nails into the shingles. We hardly heard him…. no noisy compressor , no work radio blaring, no gunshots. He took the initiative by checking and finding that our ridge vent had not allowed enough space between the sheathing to ventilate the cathedral ceiling properly. He enlarged the spacing and recycled our metal cap; this will lengthen the life of the shingles under our high sun exposure. Michel single-handedly completed the job in a day. He also provided before, during and after pictures. Michel is a true craftsman. He is an experienced professional, honest and affable; a man I could really trust. He is also fluently bilingual. I therefore thoroughly recommend Michel and The One Roofing for roofing jobs such as garages, sheds, house extensions and repairs on full roofs. You will not be disappointed. Thanks Michel. Bryan Cook

Approximate cost of services:
$2,000.00
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Company Response

This is an excellent description of the services I offer.
It's really nice to read a customer who demonstrates such gratitude.
It was a privilege to meet you and a pleasure working for you.
Sorry for our confusion about my family name.
Martin is my spouse family name.
Mine is Painchaud.
Michel Painchaud

10/10

Fabien and his team were excellent....prompt, courteous, hardworking and very professional. Old troughs were removed and very strong troughs put up with the old nail holes plugged and a leaf guard mounted. Extra sized downspouts will really move the winter melt. Fabien suggested some redesign to eliminate water pooling near the foundations and to remedy an overflow problem we had down our porch brick wall. He patiently took the time to discuss my concerns, with a result of a very functional and sharp looking finish. One solution required a reworking of one eaves-trough that the team had already mounted....this was done within a few minutes at no extra charge. The team also pulled out my boat and trailer to gain access and replaced them well. For service and quality Bronson Johnson are demonstrably the best.The price was very reasonable for the quality of materials and the workmanship. I was told that should there be any subsequent issues, they would be there to remedy the matter. The next day it rained hard and the troughs did the job perfectly with no leaks or overflow. No wonder this company is in high demand...deservedly so! They have my unreserved recommendation. Thanks Guys! Bryan

Approximate cost of services:
$2,144.74
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Bryan,
Wow!!!, the time and effort you put into your words about your experience is greatly appreciated. Finding the right solution to water management doesn't always happen perfectly when initially quoted so we we glad to find the solution that worked for you and your home. Thank you for treating us like "Royalty"
regards,

Fabien

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

He listened, was patient, was an expert, was clean and respectful, fixed the issue well, and was friendly and courteous. He listened to me and discussed the technical issue clearly and understandably. And there was no charge for this expensive replacement part thanks to my sevice and repair contract!

Approximate cost of services:
$0.00
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