Reviews

10/10

Bought from them 2 years ago with good experience. (My purchase review: https://homestars.com/companies/2812512-the-drapery-shop/reviews/259384) Recently we had some issues with one blind I think it's a design flaw (abeit small) from Hunter-Douglas, perhaps also because of the daily heavy usage, the chip connector on the pulling string often fell off. I've discussed the situation with Faye and she took the time to contact the manufacturer for sending me the new connectors, as well as had her brother come to my place. He was able to install a quick fix to our satisfaction. Thank you both!

Was this review helpful?
Company Response

Hi George, Thank you so much for taking time to write us this nice review! Best wishes for you and your family!


First Review

10/10

We were looking to upgrade our door/window and a colleague referred us to Ray, who is very experienced and gave us a lot of good advice while we were hesitating selecting the style / color / cost combination. He came to our house on weekends to do the measurement and installation, which was very convenient to us. Good quality material with competitive price. Highly Recommended.

Was this review helpful?
10/10

People from an online forum recommended this company so we decided to pay a visit. We thought we'd shop around a bit but We ended up didn't have to waste time as they've everything we want - from professional advice to brand/type/color/price selections. Excellent service too - when they came to take the measurement they brought some cloth so we could use for temporay covering - which is much appreciated. Lots of good advice from Faye and her dad along the way. Installation was smooth and efficient. Recommend without hesitation.

Was this review helpful?
Company Response

Thank you, George! We appreciate your business and appreciate your help for spreading the word about our company. We finished your friend's house two weeks ago. Everything looks beautiful just like your house. Thanks again!