Reviews

10/10

The heat exchanger for my rooftop furnace had cracks and the heat was turned off until fixed. Contacted Yuriy who promptly responded and gave timelines as to when the repairs will be completed. He sourced the part and ensured that I had the unit repaired, parts replaced and running smoothly. He went out of his way to show me the damaged part and how dangerous it could have been had it not been fixed. Yuriy and his crew were very diligent, prompt, and very courteous. I highly recommend Yuriy and HVAC group for any HVAC repairs. Very professional and courteous and amazing service levels.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Rao for your feed back. It was pleasure working for you.

10/10

Just want to express my sincere thanks and appreciation to Joe for a job well done. I don’t offer unsolicited reviews but I think it's important to let people know how good Joe and his company is with regard to professionalism, punctuality and friendliness. I was faced with a wasp nest outside my home which was annoying and my son was paranoid of playing basketball. . I found out about Snap pest control through the internet and had great reviews Joe went above and beyond ensuring that the nest has been removed and entire cleanup of the area. You can tell Joe has done this before and very knowledgeable. I highly recommend S.N.A.P to anyone who needs work done on their home. I will continue to refer to Joe to all my friends and family. Thanks Joe for the great work and help.….Suresh

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks guys for your review. This was a rather large nest and had to be removed. The nest was close to a pedestrian walk way as well and could easily have become dangerous due to its proximity to kids and adults alike. Joe

0/10

Extremely dissatisfied with the pricing offered. It was a rip off, as the technician claimed many things were not working. Cost of parts were very exhorbitant and had no choice but to pay. Very poor service and simply not willing to negotiate. Cannot understand as to why the charge would be $35 to lubricate the roller. Will never recommend to anyone.

Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Company Response

Our annual tune up and lubrication charge is $57.95 with the coupon special. You were charged half of that as a courtesy. That tune up is far more more then just lubricatibg rollers. It is a 15 point annual tune up that include various adjustments and lubricatate all moving parts of the garage door and garage door opener. We did that because that was what's required to fix the issue at hand