Reviews


First Review

10/10

Our old fireplace looked dated and needed a major uplift. I chatted with Built In Durham over Facebook to get some improvement ideas. Jim Stewart came to the house with several suggestions and lots of advice. The final result is amazing; exactly as we had planned. He uses a computer modeling tool to prototype the plan to ensure that the final details match our requirements. While they were here, Jim and his colleague Steve treated our home as if it were their own. Cover sheets down every day, swept clean every evening. Now we’re looking for more projects for Built In Durham

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10/10

Finley replaced our roof in December 2017 quickly and efficiently. When the wind storm hit in the spring, we noticed a few shingles had flown off. We reported the damage to Finley who arrived the next day, full of apologies and quickly replaced the damaged area. Fast, no-excuses response makes them a 10 in our books!

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Company Response

Thank you for the review Brian! We never have blow offs so that was definitely a shock! So glad that everything turned out well!

10/10

From the estimate to the final cleanup, the professionalism of Finley Roofing is top notch. The crew arrived on time, worked steadily but with care and concern for our garden, and managed to complete a full "remove and replace" in less than 3 days. I would happily recommend Finley for an excellent job at a reasonable price.

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Company Response

Thank you for your business

10/10

Wayne came to assess the problem with my gas oven. He quickly determined I needed a new igniter and installed one. Before he left, he checked my upper oven and showed me that its igniter was starting to fail. By catching this problem early, he saved me another service call. He also noted that the handle on my oven door was loose. He took the door apart, tightened the handle and gave me a chance to clean the inner glass ... at no charge! Service like this guarantees he is only one I'd call for future service!

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10/10

Not the most pleasant task you can ask a person to do, but Mike Clark does his work with a smile. Quick, efficient and reasonably priced. He will locate the tank for you, if you are unable to find it!

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10/10

Our Ashwood floors were worn, stained and scratched when we purchased our house. Higgins came in while we were on vacation, so weren't at all inconvenienced by their workers. When we arrived home, we thought they had laid a brand new floor. The result was stunning! They had taped all the baseboards, sanded and filled the cracks, and laid down three layers of urethane to seal in the beauty. We are SO pleased with their work.

2 of 2 people found this review helpful.
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10/10

After the spring 2013 ice storm, many branches and one large tree crashed down on our property. Arboristic Tree Care spent half a day removing the broken limbs and inspecting each tree for additional damage. They were clearly capable, very careful and went beyond simply carting away the debris. We will certainly recommend Kevin and his crew.

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10/10

Freezing Freezer, warm cabinet! Peterborough Appliances quickly diagnosed the problem, replaced the defective electronics, and defrosted the freezer. That's what I call Customer Service. We later went to their showroom and bought a second fridge for the pantry.

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