Thank you, Marco, for clearly explaining the difference between the quality shutters that ‘A Divine Design’ offers and those offered by its competitors. After talking with you and comparing what you had to offer with quotes for products by other competitors, we knew that the product you were offering was superior. Surprisingly, your quote for 15 sets of shutters was either cheaper than that quoted for inferior products (vinyl or poorer quality wood) offered by other companies, or only slightly more expensive. It is clear that you not only know the products offered by your competitors as well as your own.
Thank you, Tony, for coming at the scheduled time to install our new shutters. You were organized, careful, polite and precise. You worked efficiently and unobtrusively. Without making a mess and ensuring that you took care within our home, you installed our wonderful shutters so that they open and close perfectly.
We called two days after installation to express our concern about some minor imperfections that we saw on the slats of one shutter. On the same day, late in the evening (on a Friday!), with our agreement, you (Tony) arrived to fix quickly our concern. Within minutes, our problem was erased.
We wanted quality shutters to add function and value to our Oakville home. Thanks to you both, we are delighted to announce that we have accomplished that thanks to your product and efforts.
We will be spreading the word about your company to those who are seeking quality window treatments in the form of shutters.
Best of luck with your business.
Your satisfied customers Glenn and Mary