Reviews

0/10

I cant comment on the quality of the work because I never let the technician in my house (after he was over an hour late and seemed to be offering a different service). Atlas was supposed to come and clean all of my ducts and the dryer vent, and regulate the airflow in my house (I was given a window of 10am-noon. At 10:52 I received a notification that the technician was on his way. At 12:15 (over 80 minute after the notification) when he hadnt arrived, I called and was told his last appointment was in Kitchener but he should be there soon. At 1pm I called back to cancel as I was told the job was 3-4 hours and I had to leave at 4pm. As I was on the phone with the agent, the technician showed up at 1:13pm and told me it would only take 30-60 minutes to complete the service. When I expressed shock at the difference in time, he said the customer agents dont understand the work. I was surprised that for a cost of over $600, the service was so quick. Because I still had the customer service agent on the phone, I asked to speak to a manager about the discrepancy and how such a quick service could cost so much. I was told a manager would call me back. I never received a call.

Approximate cost of services:
$620.00
3 of 3 people found this review helpful.
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Company Response

Ariana, we're very sorry to hear about your recent experience with us. This is not the impression we want to leave you with, so we'd love to discuss this further and make it right! If you're able, please call our Operations Manager, Nimo, at 647-493-6223. Thank you!

10/10

Weve used Arby Cartage three times. Once to move my son to a condo in London, another to move from Toronto to a house in Kingston and the third time from Kingston to Toronto. Each time the move was stress-free and couldnt have gone more smoothly. The movers were careful, friendly, hard working and efficient. They went above and beyond organizing furniture and re-assembling items. I highly recommend them without hesitation.

Approximate cost of services:
$2,000.00
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Company Response

We always loved working with you. Ariana thank you soo much.

10/10

Arby was very reliable, hardworking, efficient & careful. The move involved a pick up in Thornhill, a stop in Toronto to drop a few items off and pick up more items, and then a final stop in London with furnishings for a 2 bedroom apartment. The movers showed up on time, were polite and worked quickly. They were a pleasure to deal with and treated all of our items with care. They were slightly faster than the estimated time we were given for the move. I could not recommend them more highly. I will definitely use them again. They made an otherwise stressful day, stress free!

Approximate cost of services:
$1,200.00
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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We needed to list our house immediately but first needed some stucco repair and restoring. We were told by others that this kind of work could not be done in these cold temperatures and should wait until spring. The Three Little Pigs Masonry proved otherwise. With tarps and heaters were able to complete the project in 3 days as was promised by Dave. The front of my house now looks like it was when it was new. And the nice thing about it you can't tell that we had repairs done to the house. Great job and they have my recommendations 10 star

Approximate cost of services:
$4,000.00
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Company Response

Thank you so very much for your review.