Reviews

10/10

There were no headaches dealing with Clera. Form the start Dennis patiently explained all the details and answered any questions we posed. He also followed up with us sometime later to see how we liked the product and service. For me, the big test nowadays is the quality of the install. Once again I was impressed. The skill of Ramjan and his crew was top notch. They were professional and the work area was kept neat and tidy despite the mess from taking out the old window. I plan on having Clera perform more work for me in the near future now that I have found a reliable company for my doors and windows. Their prices are competitive and they have good customer service and product warranties. I highly recommend them.

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Company Response

Cameron. It's always gratifying to read great customer feedback and your review put a smile on our faces. Thank you for taking the time!

10/10

I had a major leak in the bedroom ceiling. I called Pro Roofing and Slavic returned my call promptly. He was very professional and explained the trouble shooting process. We made an appointment for that same day and he was very prompt. After assessing the leaking area in the bedroom he had a good idea of the problem. Apparently 3 other people had that same problem that day. He explained that water had frozen in the eaves trough and had expanded, thus damaging the shingle and allowing water in. He and his team went up, removed the ice, took pictures and explained what my next steps should be. His charge for the work was fair. Now I have to wait for the rain to come to see if the problem still persists. If so , I need to have my roof done ASAP. You can bet that I'll be calling Pro Roofers for that job.

1 of 1 people found this review helpful.
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10/10

Steve and Adrian did a great job. They were both professional and personable. They had no issues with answering my questions and educated me on how a home HVAC is supposed to operate. I had just moved in after having some renos done.They discovered that the previous owner had roughed in an extra air return that was bypassing the furnace filter. They pointed out and corrected the problem for me. About an hour after they had finished.Paul, the owner,called me to follow up on how things went and inform me that the guys mistakenly forgot to apply a rebate to my bill, which he did promptly. I would use them again in a heartbeat and would highly recommend them to anyone who needs to have their ducts inspected and cleaned right the first time. The old adage of "you get what you pay" for is so true, especially these days.Don't be fooled by the $99 specials. The Duct Cleaning Specialists are the real deal. Thanks for an honest and thorough job guys.

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Company Response

Thanks for taking the time to share about your experience with us. I am glad that you were happy with the work we performed. If we can be of any help or service in the future, please keep us in mind. All the best, Paul